Frank Hyundai
National City, CA
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Frank Hyundai- Best deal in town The staff is very professional and personable. They work hard and are up front about trying to get you the best deal. They scheduled my test drive an The staff is very professional and personable. They work hard and are up front about trying to get you the best deal. They scheduled my test drive and let me know when the exact car I was looking for arrived on their lot. More
Happy with my purchase I got the car that I wanted. The sales manager went above and beyond to get me in the car I set my eyes on. I was in between 3 different cars from 3 d I got the car that I wanted. The sales manager went above and beyond to get me in the car I set my eyes on. I was in between 3 different cars from 3 different dealerships. The service I received at Frank Hyundai was the final reason i purchased from them. i am in sales as well and can really appreciate a caring and non sharky "used car salesman mentality". not to mention the finance associate (can't remember her name, but she said she started about a month ago) was on point. she was very personable and fun to finalize the sale with. it was a long process (because the printer wasn't working properly) but it was fun. I read a lot of reviews about Frank Hyundai, good and bad. and I have to say I had an amazing experience. More
Buen servicio Necesitan ser más explícitos en los precios y descuentos que ofrecen y estar atentos a que se cumplan, fuera de eso está bien el servicio al cliente Necesitan ser más explícitos en los precios y descuentos que ofrecen y estar atentos a que se cumplan, fuera de eso está bien el servicio al cliente More
Costco buyer Omar was a great salesman to work with... we had some delays in our purchase due to having transport our car from Temecula... (Not Omar's fault) He is Omar was a great salesman to work with... we had some delays in our purchase due to having transport our car from Temecula... (Not Omar's fault) He is truly a great salesman for your dealership! More
Great service This was my first experience with Frank Hyundai. I was very happy with my purchase and I will be back in the future! Great experience! This was my first experience with Frank Hyundai. I was very happy with my purchase and I will be back in the future! Great experience! More
happy with my new car good price on the car expensive price of the insurance . I would have liked to buy it but could not afford the price. but the price of the car was goo good price on the car expensive price of the insurance . I would have liked to buy it but could not afford the price. but the price of the car was good. More
Very happy with my experience at Fank's Hyundia I got a great deal on my 2017 Santa Fe. I got the SUV I wanted at a fair price with no sales pressure. I would recommend your internet sales to my fri I got a great deal on my 2017 Santa Fe. I got the SUV I wanted at a fair price with no sales pressure. I would recommend your internet sales to my friends. More
Pleasant an low key Even tho Omar did not have the color my wife wanted he called to say he had an Elanta in something similar. We went to see it and she loved it to my Even tho Omar did not have the color my wife wanted he called to say he had an Elanta in something similar. We went to see it and she loved it to my surprise. We had nothing to trade in so the rest of the transaction was a piece of cake. Omar gave us the Costco price and advised us of incentives we were not aware of which saved us money. He was very personable and made us feel he had our interests at heart. Thanks Omar! More
2017 Sonata This was a good purchase experience. This is my second Sonata purchased at Frank Hyundai. I will probably be back again. My first Sonata was a grea This was a good purchase experience. This is my second Sonata purchased at Frank Hyundai. I will probably be back again. My first Sonata was a great car with no problems for the 8 years I owned it. More
Kind of fustrating This is my 5th Brand new Hyundai that I have bought and never have encounter so many times going back to the dealership to keep signing the finance co This is my 5th Brand new Hyundai that I have bought and never have encounter so many times going back to the dealership to keep signing the finance contract paper work. It has been a frustrating purchase. After spending time going back to the dealership, waiting on finance agents being busy, I had to leave, come back the same thing again with waiting. Finally get help feeling that will resolve and guess what, another call to go back and sign again a new contract. I am exhausted! And on top of that, I still get an early call when I am at work asking for my pay stubs that I had submitted already. I don't understand where is the lack of communication. I do like the dealership, the sales man was awesome (IB) but this paper signing has been exhausting. I do want to come back and purchase another car in the future, but with this experience it has made me to think it twice. I would like to Thank my car sales man, Ibrahim (IB) and finance lady Jamie Gabriel. They have been super Awesome with me, listening to my exhausting experience, they are professional and attentive. Honestly if it wasn't for Jamie Gabriel I would have just left without any car. I don't need a car, just like the new Sonata, my Sonata 2014 works fine. I do understand that things happen, just try to get it right without so much messing up. I won't share this experience with my family, friends or coworkers who are in the market for a new car. This was just my personal experience and do wish this dealership has it improved. Buying a new car should be a happy memorable moment and should not put any stress on me thinking, who will call again from the dealership. I would like to enjoy paying my car note without thinking of this headache. Thank you and hope services improve. Jackie Miranda More