Frank Hyundai
National City, CA
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New car My salesman was great !!! I recommend ace to other people when in need of buying a car, I love the car and I look forward to come back for maintenance My salesman was great !!! I recommend ace to other people when in need of buying a car, I love the car and I look forward to come back for maintenance More
Way to go frank! Angie and omar were the BEST! Keep up the good work guys! I have no complaints about working with this dealership. I will definitely recommend my frie Angie and omar were the BEST! Keep up the good work guys! I have no complaints about working with this dealership. I will definitely recommend my friends and family to buy a car here. More
Great Experience I am pleased to say, that my experience was friendly. Even when greeted, though I didn't get much time to step out of my car, ha ha, all employees wh I am pleased to say, that my experience was friendly. Even when greeted, though I didn't get much time to step out of my car, ha ha, all employees where kind, worked with me and kept the experience pressure free and little to no stress. More
Great service Fast straight to the point amazing service I will definitely refer anyone to frank Hyundai in the future thank you so much for satisfying my needs Fast straight to the point amazing service I will definitely refer anyone to frank Hyundai in the future thank you so much for satisfying my needs More
My Frank Hyundai experience I contacted Omar over the internet to get some idea of pricing before I went in to the dealer to test drive the Veloster we eventually purchased. He w I contacted Omar over the internet to get some idea of pricing before I went in to the dealer to test drive the Veloster we eventually purchased. He was extremely responsive via email, worked with me on pricing and explaining how all the incentives worked. He was friendly, helpful and attentive when we met at Frank. He referred us to a young lady for our test drives and for the most part she was familiar with the models and their features. Once we decided to purchase I felt we were pressured and over sold on the Blue Linx subscription as well an extended warranty. Which we did not purchase. The paperwork portion of the process and signing of the loan documents was by far the best I have ever experienced at any dealer ship EVER. The "desktop" signing process was fantastic, went very smoothly and streamlined what is normally a very tedious and lengthy process. The young man that handled this process was both professional and very friendly. He and Omar should both be commended for their professional manner, work ethic and loyalty to Frank. It's because of them that I would not hesitate recommending Frank to friends or coworkers. I spite of all that, overall I would rate our experience at Frank as very good but not excellent due to what I considered too short of test drives and lack of knowledge of the cars features and benefits. As well as not being introduced to anyone in the service department and the feeling of being pressured that I described above. More
Great experience at Frank Hyundai Bought my Hyundai Tuscon at Frank Hyundai. They offered a great deal on the car and while they did try offer addons items they did not push too much Bought my Hyundai Tuscon at Frank Hyundai. They offered a great deal on the car and while they did try offer addons items they did not push too much to make it uncomfortable. The sales rep was great and offered excellent guidance and advise. More
New car purchase Excellent service. I am very happy with overall treatment. Polite, friendly staff. Made sure we were comfortable while waiting for finance paper work Excellent service. I am very happy with overall treatment. Polite, friendly staff. Made sure we were comfortable while waiting for finance paper work to be completed. More
Excellent I am totally pleased with the quality and professionalism of Frank Hyundai staff. Tracy was a pleasure to work with especially since I was in an uptig I am totally pleased with the quality and professionalism of Frank Hyundai staff. Tracy was a pleasure to work with especially since I was in an uptight mood to start with. She was totally patient and understanding to my needs as all the staff were More
Hyundai Super Nest Very good selection, found the car I wanted.. Very good reviews on the new hyundai's.. Hope to be back soon... Very professional staff and super clean Very good selection, found the car I wanted.. Very good reviews on the new hyundai's.. Hope to be back soon... Very professional staff and super clean cars.. More
Stay away from Frank Hyundak They screwed everything up. My financing, my car was dirty and had scrapes and dents. They were unreachable by phone. They did not know how to deliver They screwed everything up. My financing, my car was dirty and had scrapes and dents. They were unreachable by phone. They did not know how to deliver my car to me because they left out a sensor that prevented me from turning it on, and forgot to give me my extra key. Sales staff is inexperienced and very aggressive. Most sales people are excited to make a sale and to make you happy, not at Frank Hyundai. At Frank Hyundai they have their own agenda and are pushy and condescending. When I called them when I had questions the receptionist laughed at me and hung up on me on multiple occasions. More