Frank Hyundai
National City, CA
Filter Reviews by Keyword
By Type
Showing 980 reviews
Got me a new car at affordable payments Frank Hyundai and salesman Julian were very helpful, getting me the car I wanted in the price range I was looking for. They took care of me pretty fas Frank Hyundai and salesman Julian were very helpful, getting me the car I wanted in the price range I was looking for. They took care of me pretty fast, so I didn’t spend all day there. They went out of their way to find the exact model and color I wanted, and to finance it in a way I could comfortably pay. This is the third vehicle we’ve purchased from Frank Hyundai. They’ve always been willing to get us in a car for a better price than other Hyundai dealers in town. More
Very encouraging and polite staff, made experience fun I gave the staff a 5 star rating because the staff made me feel worthy of acquiring a vehicle. Other dealerships turned me down due to unusual circums I gave the staff a 5 star rating because the staff made me feel worthy of acquiring a vehicle. Other dealerships turned me down due to unusual circumstances. I was waiting for payment from an insurance company. My previous car was in an accident. Your dealership said they'd help me get an automobile regardless of my status. So I say thank you, Frank Hyundai for being kind to an elderly grandmother who was in a ruff situation. More
Great Experience! Omar, Luis, and crew took care of me the start. Up front and honest! I appreciate the honesty and enthusiasm. I am excited to show off my Tucson! Omar, Luis, and crew took care of me the start. Up front and honest! I appreciate the honesty and enthusiasm. I am excited to show off my Tucson! More
Vehicle 30,000 mile service The crew at Frank Hyundai performed a 30 K service on my family member's vehicle. Great all around service! Honest and efficient. I think it was a fai The crew at Frank Hyundai performed a 30 K service on my family member's vehicle. Great all around service! Honest and efficient. I think it was a fair price. More
Inattentive to detail In the course of having my tires rotated and inspected the service technician ignored or did not see three nail that were in my tires. Also the techn In the course of having my tires rotated and inspected the service technician ignored or did not see three nail that were in my tires. Also the technician rated my tires in good condition 6/32” when my tires were at best well worn 4/32” This leads me to believe or at least question if the tire rotation and inspection we’re done at all. When I inquired about the discrepancy with service writer, the service writer was more interested in explaining away the discrepancy in a manner which attempted to blame me for lack of understanding of the situation/problem. This is not the first time I have had issues with this particular service writer and the service department. Upper management was willing and understanding of the problem and worked to resolve the issue. Though Management needs to Remove this service writer from customer contact before they find themselves in a legal sitsuation or god forbid the service writers inabilities gets someone killed. More
Quick, easy, friendly. Annie in the service center rocks! Great service and professional. Annie was awesome and the car wash was great. They offered to replace the failed battery for a good price after I co Great service and professional. Annie was awesome and the car wash was great. They offered to replace the failed battery for a good price after I compared online. More
New car, let’s go! Went in interested in a new Kona sel, left with a great deal, new car and in Record time. They made buying this car a super easy no hassle experience. Went in interested in a new Kona sel, left with a great deal, new car and in Record time. They made buying this car a super easy no hassle experience. Great dealer, totally different than other stores. Would totally recommend. More
Excellent attention, good prices. The EDGAR venddod without sweating the best. All the FRANK team are super friendly, I recommend them. Thank you team Fra attention, good prices. The EDGAR venddod without sweating the best. All the FRANK team are super friendly, I recommend them. Thank you team Frank More
Excellent customer an technical service. Excellent custumer service, the sales person answer all my question an a professional manner. Explain me all the option on the car that we sekect. Excellent custumer service, the sales person answer all my question an a professional manner. Explain me all the option on the car that we sekect. More
Best car buying experience Very pleased with customer service, speedy process no hassle buying expirience, going to go buy another car within a week, very friendly staff, also v Very pleased with customer service, speedy process no hassle buying expirience, going to go buy another car within a week, very friendly staff, also very upfront pricing no extra things i did not want adddd More