Frank Hyundai

Always a great experience I always have a great experience at Frank. Chris takes great care of my and my car and the service manager, David, is always on top of things and does I always have a great experience at Frank. Chris takes great care of my and my car and the service manager, David, is always on top of things and does a first rate job. Thanks guys!! More

Excellent Service! Like previos purchase, this purchase was a very pleasant experience. From the test drive with Jorge, the transaction with Jonathan, and financing proc Like previos purchase, this purchase was a very pleasant experience. From the test drive with Jorge, the transaction with Jonathan, and financing process with Sasha, there was a very comfortable no hassle no harrassment experience. Thank you More

Bombarded and rushed Not going to say much because all dealerships are crooks in some way or another. I understand money has to be made, but there’s way to ask for someone Not going to say much because all dealerships are crooks in some way or another. I understand money has to be made, but there’s way to ask for someone’s money and not make it seem like the whole deal is about you, and not the customer. I started the process with someone who knew little to nothing about the cars he was “selling”, then after starting the paperwork (that old back and forth dance for payments and downs) I was approached by a very assertive gentleman who made it seem like what I was asking for was not going to happen, then magically comes $15 dollars shy of it. And the only reason I agreed to it was because, my argument for trying to be under where I was at was because I knew I had to talk to finance after and the payment would go up another $30-$50 dollars. But he said and I quote “I’ll talk to them...” not only did he not talk to finance, he was nowhere to be found. After the deal was done, I was given my keys and then left alone. I was not told one xxxx thing about the features of my car other than the little chatter during the test drive(I figured everything out on my own for the next days after). I also said I wanted the car in white but was told flat out that there wasn’t one (like there wasn’t another one on earth that could’ve been delivered). all in all the only reason why I’m giving 3 stars is because I do like my car, and the Car Service section from this location does good work. More

Knowledgeable, pleasant and no-nonsense Mark Moore was our salesperson from initial phone call to final handshake after a rundown of the car’s features and setup of Apple Play system in the Mark Moore was our salesperson from initial phone call to final handshake after a rundown of the car’s features and setup of Apple Play system in the new purchase. The dealership was clean and organized even though busy, and all of the employees seemed to know their role, were supportive of one another, and professional. I was very impressed that Mark thought to go and assist the person detailing the car while I had my meeting with finance. These are not small details and whoever runs this dealership understands operational effectiveness to a far higher degree than the vast majority of their competition. More

Smooth and easy transaction! Ruby was great at getting in touch via text and setting up time to come in. When we got there she introduced us to Christian and he was so helpful and Ruby was great at getting in touch via text and setting up time to come in. When we got there she introduced us to Christian and he was so helpful and got things done quickly and painlessly! LOVE our new Elantra SEL! More

Great experience with Mark and Tim! Mark was very helpful and was able to get me into the car that I wanted. I felt like he really listened to what I was looking for in an SUV. Tim was q Mark was very helpful and was able to get me into the car that I wanted. I felt like he really listened to what I was looking for in an SUV. Tim was quick and handled everything efficiently. I would definitely recommend this dealership to any of my family and friends! More

Excellent Execellent customer service. I would recommend to a friend or family member to come by a check the cars out and to purchase a car Execellent customer service. I would recommend to a friend or family member to come by a check the cars out and to purchase a car More

Professional and accommodating Julian was my sales representative, he was very helpful and focused on ensuring that my wants and needs for the vehicle I was seeking was met. He was Julian was my sales representative, he was very helpful and focused on ensuring that my wants and needs for the vehicle I was seeking was met. He was very informative, personable and accommodating throughout the entire process. Most importantly I didn't feel pressured into a decision or sale he was patient which allowed the process of the transaction to evolve smoothly. I was completely satisfied with my purchase, I will definitely be recommending this dealership because of my experience with Julian it was great! More

Quick and easy Quick turn-around and easy to schedule as the dealer called me to remind me of the required service needed for my car; excellent Customer Service. Quick turn-around and easy to schedule as the dealer called me to remind me of the required service needed for my car; excellent Customer Service. More

Skank Disgusting sales rep. Ugly attitude and a huge dishonest female. She is desperate for a commission lol she acts nice but if she doesn't sale then she Disgusting sales rep. Ugly attitude and a huge dishonest female. She is desperate for a commission lol she acts nice but if she doesn't sale then she acts rude and nasty. She should get fired More