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Frank Fletcher Superstore

Joplin, MO

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rated
760 Reviews

3111 East 32nd Street

Joplin, MO

64804

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760 Reviews of Frank Fletcher Superstore

March 01, 2012

Great experience. Sales person was very knowledgeable and not pushy. Followed up after the sale to make sure everything was to my satisfaction. Very happy with purchase and will definitely recommend to More

by labragg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ott
Mar 15, 2012 -

Frank Fletcher Superstore responded

We look forward to continue to service all your automotive needs and are excited we helped save you time and money. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

March 01, 2012

Jeremy was very helful. My fiance and I came in and told him exactly what we were looking for in a vehicle and price and Jeremy found the right car for my family and I at a price we could afford! More

by JBickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams
Mar 15, 2012 -

Frank Fletcher Superstore responded

Thank you on behalf of the Fletcher Auto Group. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

February 27, 2012

friendly sales team. they work with your budget to get me in to the truck that i wanted. got me the payment that i needed to be at, and got the truck that i wanted. very happy with sevice of sales person wil More

by cdwors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william mueller
Mar 15, 2012 -

Frank Fletcher Superstore responded

Dear Mr. Schiederer, Thank you for your feedback about Fletcher Auto Group, William, JFK, and our team. We look forward to continue to service all your automotive needs and are excited we helped save you time and money. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

February 26, 2012

I was given information to help make the best decison on which car would fit my requirements and jeremy didnt make me feel like i had to hurry up and make up my mind. Didnt try to push me and showed me dif More

by stix73marx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeremy elick
Mar 15, 2012 -

Frank Fletcher Superstore responded

Thank you for your feedback about Fletcher Auto Group. We appreciate the opportunity to earn your business. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

February 22, 2012

Problem's being taken care of thanks to jeremy!! He really cares about his people and makes sure that they are happy with their new car. More

by Pop's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Elick
Mar 15, 2012 -

Frank Fletcher Superstore responded

We look forward to continue to service all your automotive needs and are excited we helped save you time and money. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

February 19, 2012

Went in with the car I wanted in mind already. 2 hours later I drove off the lot in that car. Very easy car buying experience. Dave Ott has kept the line of communication open after the sale making sure More

by patrickhenry1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ott
Feb 22, 2012 -

Frank Fletcher Superstore responded

Patrick: Dave Ott and I want to thank you for your time and congratulate you on your purcahse. Kimberly Favazzo Patrum Director of E-Commerce

February 18, 2012

Steven Crook was awesome! He got an awesome deal and worked with us until he got us exactly what we wanted and more! We love our Dodge Grand Caravan! Our children love it as well! He was extremely helpf More

by Peterson51405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Crook
Feb 22, 2012 -

Frank Fletcher Superstore responded

Peterson: Great news to hear you love your Dodge Grand Caravan! Thank you for taking the time to share your experience. We are excited to service all your automotive needs. Kimberly Favazzo Patrum Director of E-Commerce

February 17, 2012

We had a GREAT experience with this dealership!!! Jeremy was SUPER....the Best!!! The Dodge Journey we bought was not available in Joplin, so Jeremy looked at other dealerships and found us one. He went a More

by karen4state
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellick
Feb 22, 2012 -

Frank Fletcher Superstore responded

Karen: Jeremy and I want to thank you for your business and feedback. Kimberly Favazzo Patrum Director of E-Commerce

February 17, 2012

Sales rep was very knowledgeable about the products offered and was very polite. We really liked how he helped us sync our phone to the car and explained how to operate the gadgets before we left. More

by ccox008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Dorsey
Feb 22, 2012 -

Frank Fletcher Superstore responded

Cox: Thank you for your feedback and the opportunity to share with you how options work on the vehicle. Kimberly Favazzo Patrum Director of E-Commerce

February 16, 2012

My family came in to purchase a first car for my son. The Guy that helped us was Jeremy Williams. He was not your typical car salesman.Jeremy was very funny kind and knowledgeable put us at ease right away More

by cmedlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams
Feb 22, 2012 -

Frank Fletcher Superstore responded

J.T.Medlock: Congratulations on his first vehicle and allowing us to be your dealer of choice. Kimberly Favazzo Patrum Director of E-Commerce

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