Frank Fletcher Superstore
Joplin, MO
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760 Reviews of Frank Fletcher Superstore
Goal was met above and beyond Been considering a different vehicle for some time now, something more reliable, newer, and with 3rd row. Got called by Alex Cupp with a great offer t Been considering a different vehicle for some time now, something more reliable, newer, and with 3rd row. Got called by Alex Cupp with a great offer to come by and look. So went by that evening to check it out, was greeted with a smile and handshake. He showed my wife and I a Dodge Grand Caravan. The ins and outs, bells and whistles and even for a test drive. Not once did we feel stressed or pressured. Arrived back at the dealership, I myself not really feeling the minivan, we decided to checkout a Dodge Journey. He showed us happily, explained the different features that it comes with compared to the minivan, had a few laughs here and there. Drove it around, and loved it. Paperwork, insurance and financing went by without a problem. Staff was very friendly and accommodating. Left with another smile and handshake. Wife picked up the vehicle the next day with a fresh detail. Great experience all-around from start to finish!! More
From Crying & Stressed to relieved, Happy and Thankful My son cled Ariah and he was unable to come in so he recommended Alex Cupp to help. He helped di-escalate my stress from a recent experience at a diff My son cled Ariah and he was unable to come in so he recommended Alex Cupp to help. He helped di-escalate my stress from a recent experience at a different dealership and into a car in less than an hour. I think it took longer to wait for the paperwork to be printed. Very thankful for the teamwork all the way around. More
Top notch experience! We came in to look at one vehicle in particular. Alex had the vehicle ready when we arrived. He was very down to earth and did not try to play any tri We came in to look at one vehicle in particular. Alex had the vehicle ready when we arrived. He was very down to earth and did not try to play any tricks or anything. He was very honest and straight forward! More
great dealership The staff was so nice and not pushy at all. Gave me the right price for my trade in with no problems. Found me the color and package I wanted at ano The staff was so nice and not pushy at all. Gave me the right price for my trade in with no problems. Found me the color and package I wanted at another dealer and bought the car to me. Will be coming back to them in the future. More
Mallorys review Definitely a great place to work with. I'm very happy with my purchase and definitely will return to fletcher. Thanks for all the help. Ryan was a gre Definitely a great place to work with. I'm very happy with my purchase and definitely will return to fletcher. Thanks for all the help. Ryan was a great person to work with. More
Great place The staff is very friendly. They go out of there way to help you in any way they can. Competitive pricing is always there. You can't go wrong with Fle The staff is very friendly. They go out of there way to help you in any way they can. Competitive pricing is always there. You can't go wrong with Fletcher. More
Great Service Alex helped us get exactly what I wanted! This my second time working with Alex. I will definitely go back! Also everyone put up with my crazy childre Alex helped us get exactly what I wanted! This my second time working with Alex. I will definitely go back! Also everyone put up with my crazy children going stir crazy! More
Good experience Overall good car buying experience sales professionals were nice and handled things to my satisfaction car buying made simple didnt feel overwhelmed a Overall good car buying experience sales professionals were nice and handled things to my satisfaction car buying made simple didnt feel overwhelmed at any point in the entire process More
My first car Thank you for the opportunity to drive out with my first brand new car. My wife and I are excited. We can now drive to places we wanted to go but with Thank you for the opportunity to drive out with my first brand new car. My wife and I are excited. We can now drive to places we wanted to go but with a little ease knowing we have a reliable vehicle with all kinds of warranty!! I went in with hope and came out with a dream again THANK YOU More
Avoid Dealership is dishonest and treats you horribly if you expect the new car to NOT be damaged! My new car was damaged before delivery and after several Dealership is dishonest and treats you horribly if you expect the new car to NOT be damaged! My new car was damaged before delivery and after several weeks, still not fixed. Our calls are not returned, and when we do get in touch with someone we just get more empty promises. If you plan to get a car and have the "new car experience" look elsewhere. Car damaged, dirty, and not as it should be upon delivery. Nightmare! More