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Frank Brown Honda

Lubbock, TX

4.5
42 Reviews

5802 Spur 327

Lubbock, TX

79424

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Showing 42 reviews

July 08, 2021

Deandra was amazing to work with. She was patient and worked hard to get us approved! She let us take our time on deciding on the perfect vehicle for us and our family! She has definitely made life long More

by mhb0410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
June 25, 2021

The most quick and easy experience I’ve ever had with a dealership. The only dealership I dealt with that won’t force add ons to buy their vehicle. Will return for another vehicle. More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
May 14, 2021

First of all, I am a die hard Honda car owner, and I thoroughly enjoy driving my car. Secondly, Dean L. was my service advisor and he is very professional and informative. Thirdly, Terry, the cashie More

by shamoo4020024406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, cashier in the Service area.
March 03, 2021

Dee was an awesome salesperson! Very helpful, super knowledgeable, and easy to work with. She made the process quick and painless! She went above and beyond even after the sale was a done deal. I lov More

by jenniboller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
May 25, 2020

Super friendly, knowledgeable, Polite, helpful, met us at the door! We called ahead because we came from out of town. We really appreciated that he had the car ready for us to test drive when we arrived More

by berta_lives4God
Recommend Dealer
Yes
Employees Worked With
Angel Ray Maciel
September 05, 2019

I am SO thankful for their service department I just moved to the area and have a 2016 HRV-EX. Out of nowhere when I was out of town I had lights show up on my dash that were all related to the pa More

by bandmom64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was wonderful
September 04, 2019

Honda 2019 CRV Matthew Crasta was very helpful in helping me make a decision on buying my new vehicle. My son also bought a Honda 2019 CRV and recommend Mr. Crasta.T More

by Gijoe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Crasta
June 19, 2019

Very Comforting Frank Brown Honda rep Dan was very helpful, willing to work with us on pricing, and transparent in his dealings. Very much appreciate his help in lead More

by Greene22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
April 28, 2019

AMAZING Yesterday was my first day buying a car! Ricardo helped me all day long and was honest and helpful in getting the payment affordable! 10/10 recommend More

by Efayth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
April 13, 2019

Still the best service for any Honda I have had two Hondas both civics, and I haven’t had to take them in but three times and each time Rudy provided excellent customer service, keeping m More

by Hondaeric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy