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Frank Brown Honda

Lubbock, TX

4.5
42 Reviews

5802 Spur 327

Lubbock, TX

79424

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Showing 42 reviews

January 01, 2024

Everything moved so fast, salesman was helpful and very knowledgeable in regards to the vehicle in question. If not, was very prompt in getting the answers. No complaints with brevity of deal, pleasant to More

by javieradrian89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
December 03, 2023

Always professional and timely. My family has purchased 6 Hondas from Frank Brown. Sales and service are top-notch. More

by pastor.johnayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Dean, & Terry
November 20, 2023

Dee Mathes has done such a wonderful job! I feel she prioritizes relationship over business and made the whole process a piece of cake! As a business owner I really appreciate the way she wen More

by Abraham Villarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Mathes
October 02, 2023

Deanndra Mathes has got to be the best sales person in the world. She made my purchasing a car so easy. The car she put me in was just what I wanted and she is the sweetest and made my day. More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
July 22, 2023

D Mathes was great to work with. She understood our needs and put us in exactly what we were looking for. D explained everything, made asking questions easy, and no sales pressure! More

by Tusierra6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D’Aundra Mathes
November 12, 2022

Thank you. Dean and all the rest of the guys in the service department for taking excellent care of my 2019 Honda & a great report that it is in great shape! I More

by blasingamemyrna
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean, Cory & several others in the service dept
Nov 12, 2022 -

blasingamemyrna responded

Thank you!

May 25, 2022

Oil change price doubled from last visits and failed to inform my wife before they did the work More

by Jrollins2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
March 10, 2022

Left filthy air filter in said it was chevkef when wasn’t. Lied to me More

by B9702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
July 28, 2021

Deanndra found my dream car and gave me more than what I even wanted (the vacuum in the car was like icing on a perfect cake!). She has helped many of our friends and is very professional and knowledgeabl More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra
July 27, 2021

Loved my experience with Deanndra! She was a knowledgeable salesperson and helped me find my perfect ride!!! I told her what I wanted and she called me as soon as the truck pulled up. You just c More

by JenBol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
2
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