Frank Boucher Kia Volkswagen of Racine
Racine, WI
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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine
Don’t believe their online trade in quote. It is simply a gimmick to get you in the door. They offered over 4k less than their quote and their only reasoning was “it’s just wrong”. Before I ma It is simply a gimmick to get you in the door. They offered over 4k less than their quote and their only reasoning was “it’s just wrong”. Before I made the over an hour trek to the dealership I asked multiple times if the online quote was correct. Rather than say that they can be off sometimes they gave the generic, “we need to get our hands on it” response, which made it sound that if the vehicle was in the described condition I would get the quote amount. That was not the case. I would rather be told the truth and save time than to be led astray. I’ve purchased 5 vehicles from Boucher in 6ish years and will not be purchasing from them again. I value my time and don’t appreciate being given the runaround. You lost a customer that purchases a fair amount of vehicles. More
Kim Streubel from Boucher auto group Boucher Chevrolet was great to work with. I appreciate all she did to help me find the perfect car was great to work with. I appreciate all she did to help me find the perfect car More
Everyone from Nick to Kody to Brad were very helpful and smoothed out any bumps along the way.. happy to finally have my new Sportage. smoothed out any bumps along the way.. happy to finally have my new Sportage. More
So pleased how this dealership went the extra mile to get our repair covered by a Kia warranty. We’re always satisfied with the excellent service Frank Boucher Kia provides. Thanks again! our repair covered by a Kia warranty. We’re always satisfied with the excellent service Frank Boucher Kia provides. Thanks again! More
Fast service and clear communication! We dropped off early due to work schedules and the service was completed before we were even scheduled to arrive. We dropped off early due to work schedules and the service was completed before we were even scheduled to arrive. More
This is the dealership where we bought this car and the second time we have brought it in for service. Very courteous and professional. I like that they checked out the outstanding recalls. second time we have brought it in for service. Very courteous and professional. I like that they checked out the outstanding recalls. More
Professional courteous Respectful considerate and kind. No unnecessary sales of unnecessary parts or repairs. Clean environment and organized. Easy in and out. No unnecessary sales of unnecessary parts or repairs. Clean environment and organized. Easy in and out. More




