Frank Boucher Kia Volkswagen of Racine
Racine, WI
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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine
As always our experience with Boucher Kia has been top notch! We purchased our 3rd Kia from Lee McGee this week and he is amazing! Lee along with Chris Miller in service make for an unstoppable team. They notch! We purchased our 3rd Kia from Lee McGee this week and he is amazing! Lee along with Chris Miller in service make for an unstoppable team. They are the reason we keep coming back. We had an amazing buying experience. Everyone is friendly, courteous and professional! More
Had a great experience purchasing our telluride. The dealership closes at 7 but due to work we were not able to get there until 630. They arranged everything over the phone and stayed late until pas The dealership closes at 7 but due to work we were not able to get there until 630. They arranged everything over the phone and stayed late until past 8 to work out the deal. Lee McGee went over and above explaining things about the vehicle and making sure my wife was comfortable with the vehicle. They presented different financing options as well as different packages for repairs but were not pushy about it. I would recommend this dealership to anyone looking for new or used. More
Annica Abbot was Outstanding. From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing a From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing and efficient, Give this woman a raise.. More
The service department is the best I’ve ever dealt with, they are very professional and friendly. I always leave there knowing that my car has been treated like it was their own. they are very professional and friendly. I always leave there knowing that my car has been treated like it was their own. More
Ordered a new Sorento PHEV through this dealership. Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales rep (Beatrice) had left the company, so we were handed over to Bryan, who was easy to work with. All the numbers were as-expected, no shenanigans. Only a small effort to get us to buy a protection package, no big pressure. Trade-in offer was reasonable and we got some flex from them on that when I presented some evidence to higher value. Process was a bit on the slow side, but that is quite common in my experience. All the important stuff - the numbers mostly - were spot-on. Worth noting: We are not from Wisconsin, but from the north suburbs of Chicago. We ordered through this dealer because it was nearly impossible to find one in the Chicago area that would make the custom order, and only charge MSRP for it. Not only that, but this dealer is capable of handling the local taxes for IL and Cook County, and the IL plates stuff. I would definitely recommend this dealer More




