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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.8
1,139 Reviews

9601 Washington Ave #100

Racine, WI

53406

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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine

January 19, 2023

As always our experience with Boucher Kia has been top notch! We purchased our 3rd Kia from Lee McGee this week and he is amazing! Lee along with Chris Miller in service make for an unstoppable team. They More

by GONZALEZAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee McGee, Chris Miller
Jan 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. Lee, Chris, and our team appreciate your business and hope to see you again soon!

January 19, 2023

Had a great experience purchasing our telluride. The dealership closes at 7 but due to work we were not able to get there until 630. They arranged everything over the phone and stayed late until pas More

by benpageau87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee, Dustin Jacoby, Kody O'Haver, Chad Mulholland
Jan 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Ben, Congratulations on your new vehicle! We are so glad that Lee had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 17, 2023

They are always there for me when I need them! And they can usually get me in fairly quickly! So thank you! More

by KRIDDYKRUDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annika Abbott
Jan 18, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2023

Annica Abbot was Outstanding. From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing a More

by JOHNSICILIA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott Service Advisor
Jan 14, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

John, Thanks for sharing about your experience with Frank Boucher Kia of Racine. Annica and our team appreciate your business and hope to see you again soon!

January 10, 2023

Great buying experience. Bryan was a pleasure to work with. Very helpful throughout the process. More

by CODE3CLUB32
Recommend Dealer
Yes
Employees Worked With
Bryan Barnes
Jan 11, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your review and kind words for Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

January 05, 2023

Everyone is great, the service is quick and good! The staff in general is top notch. More

by Robert.bremer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jan 05, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 30, 2022

The service department is the best I’ve ever dealt with, they are very professional and friendly. I always leave there knowing that my car has been treated like it was their own. More

by FTHOG1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica, Chris Miller
Dec 31, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 21, 2022

I’ve always been given the upmost respect in the best care for my vehicle. More

by FLIET1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Dec 22, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2022

Well I was promised several things that I found it did not come with even the manual says it does but I don't see it. More

by TCG2KI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah iona, Brandon Greeley
Dec 21, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for bringing this to our attention. Please give us a call to discuss further. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Clay Evans, General Manager 262-886-2886

December 12, 2022

Ordered a new Sorento PHEV through this dealership. Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales More

by migizi9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Barnes
Dec 12, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia of Racine!

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