Frank Boucher Kia Volkswagen of Racine

Everyone was amazing and very helpful. Our vehicle situation was far from ideal. I do not like to haggle so I pretty much just layout all my cards and see what can be done. Chris was up f Our vehicle situation was far from ideal. I do not like to haggle so I pretty much just layout all my cards and see what can be done. Chris was up for the challenge and he most definitely went above and beyond in helping us get into our new car. Jeff was very understanding and helpful also. The rest of the crew in the showroom were great and fun to talk with. It was a longer than I expected visit, but very pleasant. More

Friendly Service. I appreciated the efficient and quick way my needs were identified and addressed. The sales person was a good communicator and was very helpful. I esp I appreciated the efficient and quick way my needs were identified and addressed. The sales person was a good communicator and was very helpful. I especially appreciated the test drive - no rush, all questions answered. More

Excellent Service and commitment to the customer. Staff answered all of my questions and made sure the 3 different models i was interested in were in stock for me to review and test drive. All the op Staff answered all of my questions and made sure the 3 different models i was interested in were in stock for me to review and test drive. All the options were explained so that i could understand them. There was no pressure applied as i considered my options and made my ultimate decision on a model. The service organization has always treated me fairly in my many years of VW ownership. More

Definite Thumbs Up No need to shop around for an upfront lowest price car without the hassle dealership. Suzanne Elliott in internet sales located a very hard to find K No need to shop around for an upfront lowest price car without the hassle dealership. Suzanne Elliott in internet sales located a very hard to find Kia Sorento for us and it was perfect. Scott Westbrook handled the delivery for us and was very helpful and thorough. We love our new Sorento and could not be happier with the service we received from Suzanne and Scott! More

Great service All the staff involved in my lease got m the deal I wanted and made process easy and quick. Thanks to Lisa, Tood, Chris, Goerge, Nick and Brad. All the staff involved in my lease got m the deal I wanted and made process easy and quick. Thanks to Lisa, Tood, Chris, Goerge, Nick and Brad. More

Very positive, Darell answer our questions well Had a good experience, the sales people were friendly and not pushy, the finance people were helpful and got us a good rate. Like my new VW. Had a good experience, the sales people were friendly and not pushy, the finance people were helpful and got us a good rate. Like my new VW. More

Excellent service Met my financial needs and worked late to make sure I got the car right away. He explained features of car and had it ready. Met my financial needs and worked late to make sure I got the car right away. He explained features of car and had it ready. More

2017 VW Passat I was so impressed by the VW Passat that I wanted a new or used Passat, but the price was the same as a new so I purchased a new one and I love the c I was so impressed by the VW Passat that I wanted a new or used Passat, but the price was the same as a new so I purchased a new one and I love the car that I have chosen!! Tim, was very patient with me, showed me different cars, new and used over the past few months before our bankruptcy was over. Tim, always keep me in the loop of deals, cars and rebates that VW was offering. Now that I have purchased the car of my dreams, I love the color, the style and everything about it!! More

Excellent Service, Helpful, and Did Not Try to Over Sell I had an amazing experience at this dealership! Sarah was an amazing sales person and was able to get me the exact vehicle I wanted! I felt comfortabl I had an amazing experience at this dealership! Sarah was an amazing sales person and was able to get me the exact vehicle I wanted! I felt comfortable from the second I walked in the door. I have never shopped at this dealer; other dealers try to push cars on you and make the situation very uncomfortable. Lucky for me Sarah was not like this. Sarah took the time to understand what I needed and provided me with options instead of trying to push options on me. I also received amazing financial advice from Keri Hermann. Keri took the time to explain every payment and finance option for me. I managed to walk in, test drive the vehicle I wanted, and purchase in under 3 hours! More

Great sales and service experience from Boucher! I recently purchased a 2017 Volkswagen Golf Sportwagen and I was extremely satisfied with the sales experience. The team did a great job of working w I recently purchased a 2017 Volkswagen Golf Sportwagen and I was extremely satisfied with the sales experience. The team did a great job of working with my budget and provided me with a fair trade in value for my 2007 GTI. I've always used Boucher for service and didn't even consider any of the VW dealers that are closer to my home in Milwaukee. More