Frank Boucher Kia Volkswagen of Racine

Bad all around I bought a 2013 dodge grand caravan looked nice didnt even put on 2000 miles when my #1 cylinder when out on the engine but should be no problem i als I bought a 2013 dodge grand caravan looked nice didnt even put on 2000 miles when my #1 cylinder when out on the engine but should be no problem i also bought the extended warrantee that them lieing xxxxx said covered engine and drive train but nope of course not , id like to know and will find out what little magic they did to hide that bad cylinder DO NOT buy a car from these lieing xxxxxxxx More

Professional,speedy honest and considerate. Knowledgeable sales person. Jeff got us what we needed. Very happy with new car. Made experience fun. Would recommend him to anyone looking for a car. Knowledgeable sales person. Jeff got us what we needed. Very happy with new car. Made experience fun. Would recommend him to anyone looking for a car. GREAT JOB JEFF. Thank you. Nice to leave the lot with the new car More

Professional and knowledgeable dealership. This is the third Volkswagen that I have purchased from Boucher of Racine. Although it is located almost 40 miles from my home I continue to deal wi This is the third Volkswagen that I have purchased from Boucher of Racine. Although it is located almost 40 miles from my home I continue to deal with this franchise because of their ability to accommodate their customers , not only through the buying process but also with outstanding service on the vehicles they sell.. More

Amazing and wonderful Scott Westbrook was clear he would work hard and help me find a car that I needed. Everyone there made us feel welcome and they were all wonderful. Ho Scott Westbrook was clear he would work hard and help me find a car that I needed. Everyone there made us feel welcome and they were all wonderful. Honestly you won't find better peapole who genuinely care. Thank you all. More

Scott Westbrook was absolutely amazing throughout the entire process. He was even responding during his off hours to make sure that I was taken care not only before a was absolutely amazing throughout the entire process. He was even responding during his off hours to make sure that I was taken care not only before and during the sale but after the sale as well. If you have any questions ask for Scott yourself and you will find out just what I mean. You won't be disappointed. More

We LOVE Volkswagens The recent purchase of our Passat was extremely quick and as always, a great experience!! Thanks to Jeff and Chad for all your personalized care!! Ou The recent purchase of our Passat was extremely quick and as always, a great experience!! Thanks to Jeff and Chad for all your personalized care!! Our new Passat is really cool and we look forward to many miles of driving enjoyment!! More

Great service This was my first experience with Boucher and I was a bit hesitant. I inquired via email about 2 vehicles I had seen online and was surprised to recei This was my first experience with Boucher and I was a bit hesitant. I inquired via email about 2 vehicles I had seen online and was surprised to receive a response back considering it was a Sunday. Suzanne was very helpful with my questions and scheduled time for me to test drive the vehicles. When I arrived at the dealership I was helped by Sarah; she made the experience extremely comfortable from start to finish. I appreciated the help she had given me with transferring my belongings and such to the new vehicle, and can't see most people doing that. Everyone at the dealership was very friendly and helpful. Very happy with my first experience with them. More

Darrell is the best salesman we have ever dealt with! After looking online we set off for the dealer and met Darrell who listened to what we needed and showed us to the right models (Golf and Jetta) we co After looking online we set off for the dealer and met Darrell who listened to what we needed and showed us to the right models (Golf and Jetta) we considered. He answered all our questions quite thoroughly and never tried to sell us something we didn't want or need. Financing wasn't a problem and Darrell is truly the best car salesman, I would not hesitate telling my friends about the new car and refer them to Darrell. So happy with the new Jetta SE. More

Rollercoaster of a purchase 5/12/17 I saw a new 2016 Kia Sorento online and emailed the dealership.  I was told the price provided online would be the highest I would pay.  I se 5/12/17 I saw a new 2016 Kia Sorento online and emailed the dealership.  I was told the price provided online would be the highest I would pay.  I set up a time to come in and check out two Sorento's, a new one and used one.  Upon arrival at the dealership I was met by Suzanne who then turned me over to salesman Lee McGee.  Lee was extremely pleasant to work with and went out of his way to make sure I understood the differences between the 2 vehicles.  I ended up buying the new 2016 Sorento for the price I was given.  I traded in a vehicle and was given a good KBB price.  I went through financing with the dealership, I have good credit and they initially provided me a rate of 2.9, however with a purchase of additional warranty I was dropped to a 1.9 interest rate through Kia. Financing process was done politely.  I was provided additional car care options and was not pushed for unwanted extras.  I was told I would have my first oil change for free.  This is the second new vehicle I purchased from the Boucher group of Racine. (first was 2012 chevy traverse, 63000 miles and no major problems). Overall I would give this experience on a scale of 1-5 a high 4.  I would give it a 5 but a part of me thinks the dealership got the better part of the deal.  I wouldn't mind as long as Lee gets a decent portion of it in commission :) he did an excellent job! 5/17/17 Well so much for a high review, I get a call from them saying they provided a rebate I did not qualify for 500 dollars.  First offer is for me to return and they would give me 250 more for my trade.  Then 350 more.  I tell them give me my car back and I'll return the new vehicle.  There reply we cant do that you signed a legal document! Really!  Now I have to drive an hour to redo paperwork!   Saga continues... After a couple emails I get a phone call from Boucher Rep Keri H. Keri says she looked into the matter and found a different lender. Says they will send paperwork to my house for signatures. Says monthly payment will go down. Thank you Keri! Contract arrived, It appears I was given extra money on my trade in and a discount on a service contract. I can again recommend Boucher KIA. More

I love my VW and my Dealership I have bought my last 5 vehicles from Boucher and have been pleased with the way they have answered my questions and spent the time with me that I nee I have bought my last 5 vehicles from Boucher and have been pleased with the way they have answered my questions and spent the time with me that I needed to pick the best car for me. Everyone at Boucher Imports is friendly and helpful. I feel very welcome when I am there. More