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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,037 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,037 reviews
December 08, 2019
Love Boucher Always great service. They always accommodate to my needs. I will always go to Frank Boucher Kia! Chris Miller is our guy! Thanks for all you do! Always great service. They always accommodate to my needs. I will always go to Frank Boucher Kia! Chris Miller is our guy! Thanks for all you do! More
by BUSYBEE
Verified CustomerEmployees Worked With
chris miller
December 06, 2019
Best Experience Ever I want to Thank Sarah Turner for finding me the perfect car and making it easy and effortless.I having been telling everyone what a great dealership I want to Thank Sarah Turner for finding me the perfect car and making it easy and effortless.I having been telling everyone what a great dealership and how great Sarah is. More
by julieabbas53
Employees Worked With
The finance team was friendly and made it easy, Sarah Turner
December 05, 2019
Recommended I'd recommend Frank Boucher Kia. Scott Moore was particularly helpful. Recently bought a new Soul. Overall very good experience. Didn't have exactly w I'd recommend Frank Boucher Kia. Scott Moore was particularly helpful. Recently bought a new Soul. Overall very good experience. Didn't have exactly what I was looking for on their lot, but they traded for the features I wanted. Good price, decent financing. Really appreciated Scott chasing down fulfillment of a special promo. Would buy another car from them. More
by MARK.MICHICICH
Employees Worked With
Scott Moore
December 03, 2019
Convenient, Quick and Easy It was easy to schedule my appointment for regular maintenance as well as a computer upgrade. The job was completed quickly and efficiently. The servi It was easy to schedule my appointment for regular maintenance as well as a computer upgrade. The job was completed quickly and efficiently. The service folks were courteous and knowledgeable. More
by JARENA51
Employees Worked With
December 02, 2019
Nice experience Overall a very good buying experience. Closing could have gone quicker and smoother. Some issues cropped up but were resolved to my satisfaction. We Overall a very good buying experience. Closing could have gone quicker and smoother. Some issues cropped up but were resolved to my satisfaction. We like our purchase and feel we received a fair deal More
by dkent
Employees Worked With
Clay Evans, Rachel Smith
November 30, 2019
Awesome customer service For over 15 years I have been dealing with Frank Boucher. The service department is excellent with Chris, Annika and Dan. keep up the GREAT customer For over 15 years I have been dealing with Frank Boucher. The service department is excellent with Chris, Annika and Dan. keep up the GREAT customer service and I will keep coming back with my Kia. More
by JRUMACHIK
Employees Worked With
Chris, Annika, and Dan in service dept.
November 28, 2019
Friendly & Cooperative Environment The sales associate, Mitch Mink, met us in the lot while my wife and I were window shopping. He was very helpful and wanted assist us in checking out The sales associate, Mitch Mink, met us in the lot while my wife and I were window shopping. He was very helpful and wanted assist us in checking out a new KIA with the options we desired. It was a pleasure dealing with Mitch and if he did not have an answer for me, he has it within a few minutes. Further, Mitch put forth the benefits of buying a new Kia, but in a pleasant informative sort of way. More
by WAHLENKS
Employees Worked With
Mitchell Mink
November 28, 2019
Best Service Advisors in the area Annica & Dan are two of the best service advisors I have ever dealt with. they are very knowledgeable, professional and down to earth. they treat me Annica & Dan are two of the best service advisors I have ever dealt with. they are very knowledgeable, professional and down to earth. they treat me like a friend. More
by CHEANEYR
Employees Worked With
Annica & Dan
November 27, 2019
Excellent customer service Rachel, Clay, and the whole team went out of their way to help me get exactly the car I wanted. I so appreciate their transparency, candor, and respon Rachel, Clay, and the whole team went out of their way to help me get exactly the car I wanted. I so appreciate their transparency, candor, and responsiveness to all of my (many!) questions. They worked hard to earn my business, but were never pushy. I highly recommend this dealership and I’m looking forward to staying in touch with this team throughout the life of my new Kia Niro. More
by vsselkowe
Employees Worked With
Rachel Smith
November 27, 2019
Great buying experience I primarily worked with Rachel. Can't tell you how wonderful she was to work with. She was very helpful. The whole process went very smoothly. I'll de I primarily worked with Rachel. Can't tell you how wonderful she was to work with. She was very helpful. The whole process went very smoothly. I'll definitely consider this dealership in the future. More
by tcarls00
Employees Worked With
Rachel Smith, Scott Westbrook
