Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,038 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,038 reviews
March 13, 2020
Chris and Zach in the service center were great. I Chris and Zach in the service center were great. I always feel comfortable waiting in the lounge. The free coffee, Kringle, etc makes waiting no b Chris and Zach in the service center were great. I always feel comfortable waiting in the lounge. The free coffee, Kringle, etc makes waiting no big deal. More
by JPPASCUC
Verified CustomerEmployees Worked With
Zach - 5 stars, Chris Miller
March 13, 2020
This is my second time purchasing an SUV from this dealership. The salesperson was very nice and very helpful and I love my Kia Sorento. I would highly recommend if you looking for a great vehicle to dealership. The salesperson was very nice and very helpful and I love my Kia Sorento. I would highly recommend if you looking for a great vehicle to visit this dealership More
by Rosia
Employees Worked With
Rachel Smith, Dustin Jacoby
March 12, 2020
Kia Service is the best! Chris Miller always answers my Kia Service is the best! Chris Miller always answers my concerns and questions honestly. Chris takes very good care of me and my Sorento everytime. Kia Service is the best! Chris Miller always answers my concerns and questions honestly. Chris takes very good care of me and my Sorento everytime. More
by Angela Grooms
Employees Worked With
Chris Miller
March 11, 2020
Great Service Scheduled my first service appointment. on my new vehicle. Chris, the service advisor, was great to work with and kept me updated on the status of my Scheduled my first service appointment. on my new vehicle. Chris, the service advisor, was great to work with and kept me updated on the status of my vehicle. I was in and out of the dealership within the allotted time. Great service overall! More
by GILLINGS945
Employees Worked With
Chris Miller
March 11, 2020
Purchase of vehicle I would recommend Sarah Turner if you are looking for a new vehicle. She is very personable and is not pushy. She will go above and beyond to help y I would recommend Sarah Turner if you are looking for a new vehicle. She is very personable and is not pushy. She will go above and beyond to help you find the vehicle that you are comfortable with. She also has a lot of patience because the poor girl had to fill up gas tanks in 3 cars that I test drove that day and then went back to fill up the 4th and final new car I actually purchased. She is truly the sales person you are looking for! Thanks, Sarah! More
by GILLINGS945
Employees Worked With
Sarah Turner
March 10, 2020
Excellent sales staff and experience. He directed us to a few models that met our needs and we were able to find the perfect car for our daughter. a few models that met our needs and we were able to find the perfect car for our daughter. More
by DRTINAPETERSON
Employees Worked With
Darrell Adkisson
March 09, 2020
As per usual I received impeccable service when I brought my KIA Soul in for an oil change. We’re always treated to courteous, friendly service. A+ my KIA Soul in for an oil change. We’re always treated to courteous, friendly service. A+ More
by ROSEMARYDEBURGO
Employees Worked With
Chris Miller, Annica Abbott
March 06, 2020
Ties and A;ignment The service was Excellent! The staff was very friendly and accommodating. They did a great job on the work that was done and the truck rides soooo muc The service was Excellent! The staff was very friendly and accommodating. They did a great job on the work that was done and the truck rides soooo much better! Thanks!! More
by SMASTERSTYLER
Employees Worked With
Dan Szupica, Annica Abbott
March 05, 2020
Great Service Department The service department is very friendly and professional. They don't oversell services, and they explain what is necessary and which items can wait. The service department is very friendly and professional. They don't oversell services, and they explain what is necessary and which items can wait. This is my second Boucher dealership that I have dealt with, and both have been very good about avoiding the overselling. I think that type of quality service level starts at the top of the organization. More
by TODD S
Employees Worked With
Dan Szupica, Annica Abbott
