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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,038 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,038 reviews
June 19, 2025
Not happy about Boucher holding out about not having a 2nd key that ended up costing almost $500 per there recommendation. 2nd key that ended up costing almost $500 per there recommendation. More
by MIKEBYCHOWSKI65
Verified CustomerEmployees Worked With
June 18, 2025
There were a handful of challenges throughout our buying process. I’m not sure I would buy from here again. process. I’m not sure I would buy from here again. More
by CANDPKRIEN
June 17, 2025
The entire team was knowledgeable about their products and services. Everything went smoothly with the purchase and delivery of my vehicle. and services. Everything went smoothly with the purchase and delivery of my vehicle. More
by ERICHAUKE
June 15, 2025
From that first call, Shelby stood out — he was patient, respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. Weeks later, when I finally arrived in town, I visited the dealership in person — and Shelby remembered everything we discussed. He presented all the available leasing options and packages clearly and transparently. What impressed me the most was how genuine and caring Shelby was throughout the process. It truly felt like he was guiding me with my best interest in mind, not just trying to make a sale. The entire experience was smooth, stress-free, and professional — and I drove off with my leased vehicle the very same day. As someone who's visited several dealerships before, I can confidently say this was the best car dealership experience I’ve ever had. More
by komid10
Employees Worked With
June 15, 2025
Very quick about finding and getting the car I wanted when they did not have one on the lot when they did not have one on the lot More
by JILLA.WILKEN
Employees Worked With
June 13, 2025
Thank you Shelby and Sawyer for your assistance with our new Kia Soul. We really enjoy it. new Kia Soul. We really enjoy it. More
by leannastopar
Employees Worked With
Other Employees :
Thank you to the employees who put our license plates on.
June 10, 2025
Great salesman and overall experience. This I why I continue to do business at Frank Boucher. This I why I continue to do business at Frank Boucher. More
by Miclo8004
June 05, 2025
Bryan Villalobos (and sales team) was great. Very friendly, knowledgeable and helpful. And we love the VW that we went home with !!!! Very friendly, knowledgeable and helpful. And we love the VW that we went home with !!!! More
by NEWWAVEAUTO2SA
Employees Worked With
Bryan Villalobos and Nimo Amini
June 03, 2025
They didn’t have the exact car I was looking for but they provided the one that I will stay happy with. provided the one that I will stay happy with. More
by RYANJANSEN2058
June 02, 2025
San is a good salesman. He is very friendly and helpful. They have a good selection of vehicles. He is very friendly and helpful. They have a good selection of vehicles. More
by Diane
