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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
986 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 986 reviews

January 03, 2025

Mike was a very good sales person took time in explaining things about the car. I would recommend him and the dealership. More

by KORFDIANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Diane, Thank you so much for your wonderful review! We are thrilled that Mike and our team had the opportunity to provide you with great service. We thank you for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

January 02, 2025

Second car I've purchased from this location. Would highly recommend. Everyone is very friendly and efficient. More

by rachelxcore92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Villalobos
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Jan 02, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

Rachel, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

December 25, 2024

I bought a 2025 Kia Soul. Waited 4 1/2 hours after traveling 2 hours in snow storm. They knew we were coming didn;t try to have things ready. I asked them to verify my mi More

by ljsdreamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelby Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Frank Boucher Kia Volkswagen of Racine responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brad Sawatske General Sales Manager 262-886-2886

December 16, 2024

Nice people, clean facility, best price of any of the Kia dealership we visited. Thanks. More

by MOSELERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brad Sawatske General Sales Manager 262-886-2886

November 24, 2024

We recently purchased a 2025 KIA Carnival. Mike Grazer, our sales person was extremely helpful and professional. He went out of his way to find the vehicle that met our needs. We would have More

by John and Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grazer
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Nov 25, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

John and Barb, It's fantastic to hear that Mike provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia Volkswagen of Racine! Brad Sawatske General Sales Manager 262-886-2886

November 15, 2024

Very helpful and friendly team that found the vehicle we were looking for. Thank you very much! More

by dc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latavius (LT)
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Nov 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that we were able to assist you and that you had such a positive experience. Clay Evans General Sales Manager 262-886-2886

November 13, 2024

Very efficient, had everything lined up , had electronic payment information provided, helped with the closure of the sale.. More

by neufwis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Clay Evans General Sales Manager 262-886-2886

November 06, 2024

Shelby was terrific. He listened and got the vehicle we wanted and at the priced we needed. More

by DSCUGLIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Torres
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Nov 07, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

It's fantastic to hear that Shelby provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia Volkswagen of Racine! Clay Evans General Sales Manager 262-886-2886

November 05, 2024

Dealership should walk thru all fuctions of dash and infotainment system which would help the buyer More

by DFPMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia Volkswagen of Racine! Clay Evans General Sales Manager 262-886-2886

October 31, 2024

Very helpful rmployees Colton Larrabee went out of his way to make me comfortable. I trust his opinions. More

by CLR131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Larrabee
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Nov 01, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear that Colton and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Clay Evans General Sales Manager 262-886-2886

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