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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
905 Reviews
Call Service Center (608) 607-3752

905 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 12, 2024

Very good the are attentive They have nice service my car has an ongoing issues and im disappointing that its not being resolve its a newer 50 k car i should have to deal with this More

by Sergio2990
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

January 12, 2024

Seem very knowledgeable and very friendly The staff and drivers. Mechanics are very knowledgeable and the waiting area is very clean. More

by ROGERCRARY
Recommend Dealer
Yes
Employees Worked With
Curt
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Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

Dealership was OK. The technician could have been more efficient. Technician left a hose off the air intake. More

by JANDAVWOOD
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

January 12, 2024

Just a oil change no car wash was included K k k k k k More

by JACOBBEEBE19
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. Your low star-rating has us concerned that there was something more we could have done to make your experience better. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 12, 2024

Overall Linda & everyone was kind, & efficient. Great experience I will be using Boucher of Janesville in the future for my Jeep needs. More

by Flightrnbsn
Recommend Dealer
Yes
Employees Worked With
Linda
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 12, 2024

Friendly, helpful, accommodating. I had a great experience with Boucher, Cameron was very professional and courteous. A+ More

by livingawareness3
Recommend Dealer
Yes
Employees Worked With
Cameron Cass
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

January 12, 2024

Usual It was ok. They turned my headlights off never knew till next day and left window rolled down with keys in it More

by tiggerx1
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2024

It was excellent The employees were nice, and the waiting area was relaxing and inviting. I had a great experience overall. More

by Jsalzman02
Recommend Dealer
Yes
Employees Worked With
Linda batty
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Lots issues that took a lot of time to resolve. Good communication and scheduling. Very helpful in billing my warranty and the use of a rental vehicle was appreciated. More

by b_d_1
Recommend Dealer
Yes
Employees Worked With
Linda
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 12, 2024

Excellent Very good fast service from mechanic So close just 8 more words 2 more More

by MIKEINGRAHAM74
Recommend Dealer
Yes
Employees Worked With
A young girl
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

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