Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

I brought my jeep in to fix my head rest and they did so but in the process the back park of my seat was damaged and now is still hanging open because the clip was broken but in the process the back park of my seat was damaged and now is still hanging open because the clip was broken More

They did what I needed in the amount of time they said they would They are in my community and I didn't have to go far they would They are in my community and I didn't have to go far More

When I came in with the paperwork saying I had rocker and lifer issues, I was sick to my stomach. Linda took the paperwork from me showed it to someone ( not sure who) came back told me not to worry, set up lifer issues, I was sick to my stomach. Linda took the paperwork from me showed it to someone ( not sure who) came back told me not to worry, set up a drop off date. We brought it in, by the middle of day I knew what was going on and was told my powertrain warranty would cover it. ??. I have work with Linda 3 different times now and honestly she has it going on. I want to thank the mechanics also that worked on my Jeep. Thank you for another great experience. ?? More

Had an oil leak. ..it was fixed at no cost to me It was a loose oil filter ..it was fixed at no cost to me It was a loose oil filter More

It was fine The people were very nice. I was in and out in no time I was in and out in no time More

It was better than I expected. Exceeded my expectations. I don't care much for the surveys I prefer to talk in person I want to unsubscribe from the surveys Exceeded my expectations. I don't care much for the surveys I prefer to talk in person I want to unsubscribe from the surveys More

Always happy to see me and quick to complete my work. Customer service is miles above Kunes. Customer service is miles above Kunes. More

Amazing, friendly service. Very through. Explained the process. A very personalized experience. Will definitely return. Very through. Explained the process. A very personalized experience. Will definitely return. More

Quick, attentive and professional Service was quick, professional and I would definitely be returning again for any future issues. professional and I would definitely be returning again for any future issues. More

From When we scheduled , to the end of the repairs it was 6 weeks. Parts delay we're aware of. But no one ever contacted us to let us know that we're not forgotten. We had to call you. You're still our deale 6 weeks. Parts delay we're aware of. But no one ever contacted us to let us know that we're not forgotten. We had to call you. You're still our dealership by choice ! More