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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 15, 2024

The entire experience was friendly, informative, and enjoyable from the customer perspective. The entire experience was friendly, informative, and enjoyable from the customer perspective. I would recomm More

by Chris
Recommend Dealer
Yes
Employees Worked With
Bob Phillips
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Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello Chris, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

January 15, 2024

Staff are very friendly and knowledgeable. Made purchasing a new vehicle very simple. Strange request More

by CJJENNER
Recommend Dealer
Yes
Employees Worked With
Ryan A and Jeremy C and Randy L
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2024

Friendly young woman that checked me in for the oil change. She explained how my vehicle looked and the ladies at the desk were nice as well. More

by nlynn513
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Thank you for the great rating and please come back to see us again.

January 15, 2024

Everything was good this time. I appreciate the consentious work on my Renegade. Good job. More

by gpakent2
Recommend Dealer
Yes
Employees Worked With
Lexi
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are flattered by your kind words, and are thrilled to hear that your car buying experience was seamless and enjoyable. We hope you have a great day!

January 15, 2024

Everything was as expected. Jericho moved my appointment to a better time for me. I appreciate the personalized care. More

by BOBPERYEA
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

January 15, 2024

Great staff and people, great detail on status of car Quick and efficient with service More

by mazaratitommy
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Report | Print
Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

January 15, 2024

It was quick. Everyone knew what they were doing. Very friendly. The coffee was good More

by KOMMANDO64
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Report | Print
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Until the next time we meet, take care!

January 14, 2024

I used the express lane for a tire rotation. Then were as quick and efficient as usual More

by LADEEHILLS
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2024

Had appointment, but service advisor was off. Someone stepped up and covered. Had delay getting sensor replaced. 4 hour wait versus 1 hour before. More

by mikesouthers
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there. we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 14, 2024

Quick oil change Good customer service Provided good explanation of any needed upcoming maintenance Honest More

by jens.berg
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Jens, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

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