Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

I love this dealership because I already buy my last 2 new cars 0 miles end all the time I do my oil change and filter etc, they do for me a car wash for free, I loved, i am thinking to buy my next car so new cars 0 miles end all the time I do my oil change and filter etc, they do for me a car wash for free, I loved, i am thinking to buy my next car soon at the dealership. More

Service dept took care of diagnosing & replacing bad battery quickly & with very friendly & courteous care. battery quickly & with very friendly & courteous care. More

In for an oil change . The cabin fan was making noise after they changed the filter . They were making me return Oct 9 . It was their mistake ! My husband took it apart an The cabin fan was making noise after they changed the filter . They were making me return Oct 9 . It was their mistake ! My husband took it apart and they had knocked a plastic tip off one of the two pieces over the fan . It was twirling around in the fan . I did not think it was right for me to have to return in a couple weeks because it was not making the noise before the oil change and cabin filter change . Service has declined from the way it used to be . More

I had been bring my vehicle here since 2015 but will no longer be bringing my car to this dealership after the visit there. Service has gone down. After multiple visits for the same problem and vehicle qui longer be bringing my car to this dealership after the visit there. Service has gone down. After multiple visits for the same problem and vehicle quit running, vehicle sat at dealership for 3 months awaiting on part that was out of stock and possible discontinued before having vehicle towed to another mechanic and had vehicle looked at. Problem with vehicle was not part that was out of stock, problem with vehicle was another part that is most likely in stock. New mechanic had vehicle up and running in under a week. Also had an oil change done on vehicle and was never informed that brakes pads needed to be changed. New mechanic found vehicle had no brake pads left when inspecting vehicle after receiving vehicle from dealership. If I would not have had to tow vehicle out of dealership due to it not running and had driven it home, I would have had to drive it on an interstate with no front brake pads. I could have killed myself and other innocent people because of this dealerships neglect. Service manager advised me that I should just get a new car More

Great service including price people and the hospitality waiting area is second to none thank you waiting area is second to none thank you More

Very thorough, friendly, and convenient service! We had a great experience overall. Got in right away as well. We had a great experience overall. Got in right away as well. More

Appreciate friendly attitude, open communication, and quality workmanship. Nice to have expectations met on time. quality workmanship. Nice to have expectations met on time. More

Appreciate this Dealership and the people there. Curt Jenner handled my situation and I was delighted in his care and concerns, keeping me informed every step of the way which created a trusting re Curt Jenner handled my situation and I was delighted in his care and concerns, keeping me informed every step of the way which created a trusting relationship. Your firm earned 5 stars by me. Very happy. More

Linda got me in on time and took care of the service very well. Thank you. well. Thank you. More

Linda ( service writer) was great to work with. I have been happy with every aspect of buying and maintaining my vehicles here. I have been happy with every aspect of buying and maintaining my vehicles here. More