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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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May 22, 2020

John & Morry were very helpful and friendly. Didn't know how extended warranty worked too well they both helped me out. Pepsi was nice too! More

by QBALL6972
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad John and Morry were able to help you out during your service visit! Thank you so much for sharing!

May 22, 2020

They are always on top of their game. Through,fast,efficient. Car always come back clean inside and out. Tell your friends best dealer service ever. More

by MIKECROWE49
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome review, Mike!

May 21, 2020

wasting my time writing another survey A very good dealership and service department. I still have to write some more words, so here they are. Just words. Yes just words to get 25 words Wha More

by KENSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

May 19, 2020

Job done on time first time as always. I have been coming to this dealership for years. From buying my vehicles from Rob David to having my service needs taken care of by Morry Decker, it More

by DAVETREE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser, Charlie Bussian
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for your continued business, Dave! We appreciate it!

May 18, 2020

Mike was very nice and kept me updated on the status of my cars service. It was definitely a great pleasure to work with him. More

by twoods90
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

May 17, 2020

The Boucher service team always provides 110% services. They always make sure that you are taken care of! Morry and John are awesome and go out their way to remember their customers!! More

by FRPD431
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's gratifying to hear Morry and John always provide excellent service for you!

May 16, 2020

great place to get a car have not had any issues with this dealership my family has been getting cars and trucks from here for decades now dont see any reason to change More

by G049606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Jun 05, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled we continuously provide you and your family excellent service here at Boucher!

May 14, 2020

I can never leave service with a feeling of confidence that my car was taken cared of. I still have issues after I leave your lot. Then they say "oh it can happen" I can't afford for things not to be done More

by DMAIOLA
Recommend Dealer
No
Employees Worked With
Hans Freisheim, Michael Wichgers
May 15, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are disappointed to hear that you have not been satisfied with the service you have received here at Boucher. We would like the opportunity to discuss this further and make things right. Please contact our Service Manager, Matt Luchini, at 262-886-1010. We hope to hear from you soon so we can resolve this issue to your satisfaction as soon as possible.

May 13, 2020

I placed a review and have not heard any suggestions for steps to a resolution. My car was in for a time chain. The car runs worse than it did before it went in. Not only that, now I am smelling a burning More

by PASTORADMALONE
Recommend Dealer
No
Employees Worked With
Michael Wichgers
May 14, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Unfortunately, we are unable to look up your name and contact information in our system (PASTORADMALONE). We again ask you to reach out to our Service Manager, Matt Luchini, at 262-886-1010 so we can resolve this issue to your satisfaction as soon as possible. We hope to hear from you soon.

May 11, 2020

I am very satisfied with the service department at Boucher! They explained thoroughly what needed to be fixed on my car and we’re super nice! They also quoted me a good price for my repairs compared t More

by SH_FBIA
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
May 15, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

At Boucher, we strive to provide each and every customer with quality service at a reasonable price!

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