Frank Boucher Chevrolet Cadillac of Racine - Service Center

needed a noise checked They were very helpful and attentive to my vehicle despite the difficulty with cover 19 they protected it very well. The warranty was difficult but th They were very helpful and attentive to my vehicle despite the difficulty with cover 19 they protected it very well. The warranty was difficult but the staff handled it quickly and efficiently. More

Service My service has always been great! My complaint is when checking in at the service desks NO ONE ever looks at me in the face. This has been every tim My service has always been great! My complaint is when checking in at the service desks NO ONE ever looks at me in the face. This has been every time I have checked in for the last 2 years. I am always reminded why I will not come back again. This past visit on 6/22 I had a very nice new to me gentleman help me & did look at me. I actually felt like a customer and not a number. Is it because I am a woman. I have also had better communication with Ken Kuhfuss and I do feel like he hears me & cares what I have to say. PS: Amanda Kubicki is GREAT!!! More

Great Service, As Always I always receive prompt service with a great attitude. I take my car to the dealer for all maintenance and I can't imagine taking it anywhere else. I I always receive prompt service with a great attitude. I take my car to the dealer for all maintenance and I can't imagine taking it anywhere else. I also recently did a lease buyout with Mike R. and I think he's an excellent, caring salesman. More

It was just for a oil change I really don't have anything good or bad to say as it was for a oil change. I did ask is Tyler was going to be there to wash cars and they said yes I really don't have anything good or bad to say as it was for a oil change. I did ask is Tyler was going to be there to wash cars and they said yes. He always does a nice job and probably if he had time he would have vaccumed it out. More

expert timley service always prompt and friendly sales and service people, ben a customer for over 30 years and would recommend to all I like the long time employee tha always prompt and friendly sales and service people, ben a customer for over 30 years and would recommend to all I like the long time employee that we deal with More

Always pleasant customer service from start to finish, willing to work with you and the waiting area is clean. I love the extra car wash too. willing to work with you and the waiting area is clean. I love the extra car wash too. More

Excellent as always I have been with this dealership for many, many years and have purchased quite a number of vehicles from them. I will stick with them because of the e I have been with this dealership for many, many years and have purchased quite a number of vehicles from them. I will stick with them because of the excellent service after the sale. More

I have been with this dealership for over 23 years and have never had horrible customer experience. I have always had excellent customer service and all service advisors were personable, courteous and pr have never had horrible customer experience. I have always had excellent customer service and all service advisors were personable, courteous and professional!!!!!! I had service’s on tires, oil change, rotate tires. I also had the car detailed. When I saw the car for the first time I was shocked. The car was in perfect condition. I could not ask for any better. I have been fighting cancer and have no energy!!!!!!! You have just made my life easier Thank you and God bless you!!!!!!!!!!! PAUL More

As usual, sevice was awsome. I got my car back in reasonable time without any problems. Tech advised me of what to look for in the near future and was pleasant. Thank you again! reasonable time without any problems. Tech advised me of what to look for in the near future and was pleasant. Thank you again! More

Nice people to work with I have has good service from day one after purchasing my 2014 Cadillac XTS from David Wilson, my breaks have been acting up and Morry has been trying I have has good service from day one after purchasing my 2014 Cadillac XTS from David Wilson, my breaks have been acting up and Morry has been trying to find the problem from day one and still working on getting them fixed. More