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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 05, 2020

Review Morry is terrific to work with, very helpful. He makes getting the car serviced easy! I appreciate your time and effort. Thank you, thank you! More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's our pleasure, Kay!

August 03, 2020

Great customer service and they got my vehicle in and out very quickly! Nice waiting area and great price on an oil change. They even gave me a complimentary car wash. More

by sebrine
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! We are thrilled you had a positive experience with us!

July 31, 2020

great and fast They did a good job on oil change and keeping inside and outside clean. Like the free wash of my car. Didn't see anyone wearing mask, not safe for the More

by PJBorMMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and feedback. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 to discuss this situation further.

July 26, 2020

Morry does a great job for the customers, always goes above and beyond. Things are always done right. Appreciate the extra shuttle service Makes it easier to be able to continue with my day Instead of More

by SALLYTHEIGS
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing, Sally!

July 23, 2020

Exceptional repair facility Had repairs made to my truck. It was done in a professional way. Repairs made fast and well. Service writer, Morry Decker is the best. I have dealt More

by TDUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing! We hope to see you again in the future!

July 20, 2020

outstanding all around Very helpful person, Alex Bair. Kept me informed as work was being done. Very personable young man. As always Boucher took good care of me and my More

by RGRUBE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Bair.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing!

July 18, 2020

Chevy Cruze and Check Engine Light Service Quick and efficient service got this 2015 Cruze w/70k miles back on the road w/same-day turnaround. I appreciate the experienced and expert staff. More

by BCREHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It was our pleasure! Please feel free to reach out to us if there is anything else we can assist you with!

July 17, 2020

Very satisfactory The part was ordered and came the next day. Efficiently installed. Have always had great service from Morry and crew. Would highly recommend your se More

by RCLUEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the positive review and recommendation!

July 17, 2020

I will never ever buy or recommend this place to anybody. I bought a truck there and the air conditioner wasn’t working and the sales person said no problem we will get that fixed next week. It has been a m More

by HSCOTT2
Recommend Dealer
No
Employees Worked With
Kyle Smith
Jul 23, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hunter, we are very sorry you had a negative experience with us. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010 so we can address this situation and fix this outstanding issue to your satisfaction as soon as possible.

July 16, 2020

Good, timely, and cooperative Working with Morry is always a pleasure. He is knowlegeable, friendly and does what is needed to satisfy the customer. THe service technicians alway More

by ALPF99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad Morry was able to make your experience enjoyable!

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