Frank Boucher Chevrolet Cadillac of Racine - Service Center

Morry always manages to get me in for service that accommodates my schedule.My time spent for services usually right on time table. Also took the initiative to fix a minor problem. accommodates my schedule.My time spent for services usually right on time table. Also took the initiative to fix a minor problem. More

This dealership has a great service department. Everyone is attentative and friendly. The areas very clean no matter where u walk...and the waiting room spacious and comfortable is attentative and friendly. The areas very clean no matter where u walk...and the waiting room spacious and comfortable More

I love it. Been going there since 1975. Won't go anywhere else. I believe that I've dealt with the best and they always give me a great deal!!! else. I believe that I've dealt with the best and they always give me a great deal!!! More

I purchased my Cadillac at Frank Boucher, and all service needed has been completed here. The Service Advisors are always friendly and helpful; and the mechanics do a great job addressing my needs. needed has been completed here. The Service Advisors are always friendly and helpful; and the mechanics do a great job addressing my needs. More

The Service Dept. Is VERY rude and disrespectful. Im Still waiting on salesmans to contact me in regards to issue, it's over 2 wks Still waiting on salesmans to contact me in regards to issue, it's over 2 wks More

Part arrived the next day. My wife's Vehicle was in and out in minutes! Outstanding! Always a great experience working with Boucher's Service Department. out in minutes! Outstanding! Always a great experience working with Boucher's Service Department. More

I brought my truck in to be looked over because it’s at 200,000 miles. I asked the person who booked my appointment to have the mechanic give it a complete look over. I was called back and given some items 200,000 miles. I asked the person who booked my appointment to have the mechanic give it a complete look over. I was called back and given some items that needed to be taken care of. I had all of the recommended items repaired. The issue is I found a whole in the side of my muffler. Now I’m concerned that there could be other issues if sothing so obvious was missed. More

Quick and fast service. Staff was nice, welcoming and helpful. The staff was able to find out the issue with the car in the same day. I would recommend Chevy to friends and family. helpful. The staff was able to find out the issue with the car in the same day. I would recommend Chevy to friends and family. More

Work has service bulletin to repair. Visit to lynch Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and pre Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and previous visit . Cheverlot will not cover the 700 dollar transmission fluid change or stand behind the product that has documented incompatible transmission fluid from the factory. Service was no help to resolve my frustration with the failure and cost. More

Had a 9:00 appointment for oil change and tire rotation told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my c told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my car is done and they didn't need to rotate the tires because they said they didn't need to be , just another bad experience, I have 1 more free oil change and tire rotation left from a credit because of a past poor performance then I'm done with your shop and will go elsewhere. More