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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 07, 2021

I have been servicing my 3500 HD since I purchased it in 2017. Mike in the service department is always helpful and prompt with getting my vehicle in and out. Even purchased a set of tires recently that I a More

by FISHSLAYER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Jan 12, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave this kind review!

January 03, 2021

Once again we had fantastic service. Morey did a great job making sure our vehicle was properly repaired. I would receive the service department to anyone having vehicle issues. More

by MRRICCO44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

December 23, 2020

The service was great. The car was ready when promised and the price was what I agreed to with the service rep. That's what I like! More

by TKWISCONSIN
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad you had a positive expereince!

December 22, 2020

I will never have my vehicles serviced there again. Never! Ever never ever .ever never never ever never ever never ever never ever never ever More

by HARLEYFAN1343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Knutson Retzlaff, Hans Freisheim
Dec 23, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are sorry you had a negative experience with us. We would like to take the opportunity to further inquire as to what went wrong with your visit. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010. We hope to hear from you soon.

December 18, 2020

Was in for an oil change and tire rotation and waited. Work was done in about 90 minutes. My truck was washed and brought back inside and waiting for me. As always jeff was excellent and polite even wi More

by M.LUCACCIONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Jan 07, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

December 17, 2020

Great service, pleasant personnel, quality work, great prices, very helpful. Would recommend to anyone, have been doing business there fore at least 30 years, or more. More

by NAMVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you!

December 13, 2020

Morry always takes excellent care of my cars and makes a service call a pleasant experience. I've made Boucher my dealer of choice . Bam. More

by HITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your continued loyalty - we appreciate it!

December 08, 2020

Easy to schedule and work with. Service was prompt. .Waiting area is spacious, and clean. Restrooms clean.. Wash of vehicle was included. Plan to return for service or maintenance. More

by MCHURAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Dec 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear you were satisfied with your recent service visit with us!

December 08, 2020

Very Knowledgeable of all services and courteous I would Very Knowledgeable of all services and courteous I would highly recommend this dealership for any and all services needed to friends and family Fra More

by thomas.eick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and recommendation!

November 26, 2020

Fast and easy to deal with. They talk to you like a normal human being as well, not like some dealers where they treat you like a child that doesn’t know what’s going on. Will go back! More

by HRIBAR08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Dec 01, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We look forward to your next visit!

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