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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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February 24, 2021

Service writer was efficient and helpful and service was completed quickly. Waiting room was good along with the coffee. We will use Boucher for our next visit More

by KEITHJENRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Keith - we are glad you enjoyed your recent experience here at Boucher and we look forward to seeing you again in the future!

February 22, 2021

Always awesome going there, they always do a great job Hans is the best service guy I have ever worked with on any car! thanks again More

by NITESHIFT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the positive review!

February 20, 2021

Amazing staff! Dylan always goes above and beyond for us when we are there for service. I would recommend them for all your car needs 100% More

by DDAAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers, John Kaiser, Charles Barske, Lee McCoy
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

February 15, 2021

Morry is outstanding in customer service and follow-thru - ALWAYS there to help and makes sure to keep you updated in the process, start to finish! More

by ELIZABETH.TAYLOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Elizabeth - thank you for the review! We will be sure to have Morry read what you wrote!

February 13, 2021

A great service experience. I was early for my 7 am appointment and the doors opened early. I was in and out in 45 minutes for a tire rotation and oil change. More

by n8vchzhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this review!

February 11, 2021

Excellent staff, would recommend the service department highly. They kept me informed of my repairs and let me know what services were coming up next visit. More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey , Charles Barske, Lee McCoy
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

February 02, 2021

I was greeted by a Friendly and Courteous staff member. The vehicle was in for a oil change and inspection and the job was done More

by JPGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

January 29, 2021

Luchini and Kaiser are the best. All the service staff treat me as a vip. Mr Decker is especially a great host for your dealership More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Hans Freisheim, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey , Charles Barske
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the positive review!

January 28, 2021

Oil filter and Oil change was routine. The mechanics could not find the intermittent bussing/rumpling noise. After two road trips and about a 90minute wait. They indicated they would continue to resear More

by pabram0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Please don't hesitate to reach out to our Service Manager, Matt Luchini, at 262-886-1010 to discuss this further.

January 26, 2021

Quick and to the point -I was in and out in under 30 minutes! Kept apprised of the situation. Offered further servicing. Free car wash! More

by JANSOR831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Jan 28, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review!

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