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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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May 19, 2021

Fantastic as always. Thanks Morry. This is by far the best place to do service or buy a vehicle. The 25 word min is non sense for this review. More

by Davieskdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carey , Charles Barske
May 19, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

it's a pleasure reading your kind words! Our service team does everything they can to provide the best possible service to each customer. Please don't hesitate to contact us if there's anything at all we can help you with. We look forward to your next visit!

May 19, 2021

Rob Davis did a good job find me a vehicle that I like and they gave me a pretty good deal not a great deal but pretty good deal on the trade-in thanks Rob for everything More

by JDHOWE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
May 21, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the review! Sounds like Rob did a fantastic job helping you find the car you wanted. Thanks for taking the time to let us know about your experience. Take care!

May 14, 2021

Thanks for asking. Responding to a recall via phone, we were informed a visual vehicle inspection was required to determine if minor or major work was required. As you may know, during our 5/11 visit, insp More

by KLWOOLLEY60
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim, Michael Wichgers
May 19, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your feedback! While vehicle recalls are unfortunate, we'll review your notes internally so we're able to streamline the recall process to the best of our ability and to respect your time. Please let us know if there's anything else we can help you with. Again, thank you for your feedback. We hope we're able to resolve the issue soon!

May 11, 2021

Morry and his team provide the best customer service. They make you feel like you are their only customer and keep you well informed about what needs to be done and when it will be completed. ABSOLUTE B More

by MISSLISSA777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate this kind review!

April 27, 2021

Michael Jordan Wichgers was very thorough with explaining my service appointment and also helped get a couple of scratches taken care of on the front end of the truck. I'm very pleased with my appointment o More

by JSTORVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Apr 30, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled to hear you were satisfied with your recent experience with us!

April 22, 2021

Boucher is the best! Very time efficient and call with updates! The workers are all very nice and being able to schedule and appointment online is very easy! More

by Ctheisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome review!

April 20, 2021

Morry Decker is amazing! He always goes above and beyond for his customers. I don’t mind driving 45 minutes for service because of him. More

by GINA.RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Apr 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review, Gina!

April 16, 2021

I have been dealing with this dealership of many decades. Regarding both sales and service my experience has been outstanding. I am especially happy with the service department and, more especially, with Mor More

by BENMIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled you have had continuous success with both our sales and service! Thank you for sharing.

April 06, 2021

Excellent service and communication. I cannot remember who I first talked to but hhe mechanic Nick explained alot of what was found and offered advice to aid in my decision. Would not hesitate going there More

by MIKE BOEHLKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick (mechanic)
Apr 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks, Mike!

April 02, 2021

I really appreciate the way Morry Decker makes sure my service needs are done; the other day I forgot to bring along the discount coupon for services scheduled. He was able to provide me with the discou More

by R LUDWIG5509
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

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