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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 02, 2021

First oil change on new 2021 Silverado 1500. Had 4pm appoint for oil change scheduled online. Another car showed up at the same time for appointment. Truck was still done in under 45 min More

by MZOLD39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
July 29, 2021

Everyone at the dealership is very nice and they all do a great job. I wouldn’t trust my cars with any other service center. Thank you to everyone at Frank Boucher More

by kuhf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Ken Kuhfuss, Michael Wichgers
July 28, 2021

Top notch dealership, would recommend you give the service department a shot. Always are able to service all my vehicles, fleet, personnel and my diesel trucks. More

by MPFBUILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Michael Wichgers, Candace Vilbaum, John Kaiser
July 28, 2021

just a great bunch of employees that work there.clean and all very friendly.love the customer waiting area and refreshments too.i will always stay a boucher girl More

by SUAVEWON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Very good service Got vehicle back the same day Nice Very good service Got vehicle back the same day Nice car wash Always buy from you Maybe a new truck this summer When you get more in stock More

by RANDERSEN226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Thanks for the excellent service. I appreciate the friendliness, and efficint service. Your waiting room was clean and pleasant. Bathroom cleanliness was also important. Thanks again More

by LUCY7SMILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
July 07, 2021

This Boucher dealership is still the best dealership in the state. Customer service is excellent. The employees are the best. Management team for sales goes above and beyond.Especially Nick Nelson. More

by GMAANDGPAF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Michael Wichgers, John Kaiser, Mike Carey
July 04, 2021

I can always depend on Morry Decker for great service! More

by GSTOWERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Morry is the best he always get the job done More

by cbogan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

$400 for tire sensors car has 26,000 miles, drop it off Monday, nothing from service until I drive over at 3:30. not even started, bring back Wed, nothing from service until I drive over at 2:30. Factory p More

by djperk
Recommend Dealer
No
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

DJ - thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system. We would like the opportunity to discuss this further with you. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010 when you have the opportunity.

Jun 24, 2021 -

djperk responded

Morning, amazing not in your system, Have taken my Siverado and Camaro there for the last 4-5 years. Bought a 2014 camaro from your dealership about 4 years back. Keep getting Emails from you about buying my truck. Get newsletters and service reminders. Why if it is a good review it gets posted, if it is an honest bad review you get to block it. You state responded publicly, where on your website can this be seen?

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