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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews
Call Service Center (262) 240-6105

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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March 09, 2024

Found out what was wrong and fixed it - was free because they made a mistake on a previous repair. More

by drocque
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick from service dept
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Mar 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2024

Always taken great care of,even though I have a Nissan and a Lexus Very satisfied! More

by fjradspinner
Recommend Dealer
Yes
Employees Worked With
Morry and Ken
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Mar 07, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 06, 2024

The wait was short and the service was great I even got a complementary car wash More

by Dylan.kastenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 07, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Dylan, it is great to hear everything was done quickly and to your satisfaction! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 05, 2024

Oil change was done within a reasonable time and everyone was polite. I was expecting a car wash though...lol More

by Felikszajko
Recommend Dealer
Yes
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Mar 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

March 05, 2024

When I bought the vehicle I was promised if I had questions, concerns or problems I would be taken care of. I've had the vehicle almost a year and still have unanswered questions and concerns. More

by Sueclark1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

March 05, 2024

Great service, friendly atmosphere, I trust the service department at Boucher. Their service department is friendly and thorough, the atmosphere is warm and welcoming and everyone is friendly. More

by Darlene
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Darlene, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2024

Expensive but solid work performance Service was completed with the timeframe that was quoted Good More

by Jjjcharon
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Mar 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

March 02, 2024

Easy in, easy out. Like a well oiled machine. My Colorado feels comfortable there. Excellence. More

by 262trsmitty
Purchase Time
Recommend Dealer
Yes
Employees Worked With
M. Decker
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Mar 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 02, 2024

Great Service and very nice people from the parts department to the service department! And I will be back!’ More

by THovey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We hope to see you soon!

February 29, 2024

They are always very good to me! That's why I have only purchased from Bouche my entire life and now I'm 52 More

by Triplecartage
Recommend Dealer
Yes
Employees Worked With
Phil at racine Chevy store
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Mar 01, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

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