Frank Boucher Chevrolet Cadillac of Racine - Service Center

Oil change—Park car in garage noticing several scratches on rear deck by window. Called Morey on phone receiving message he would return my call. No call went to dealership around four-thirty. Was inform on rear deck by window. Called Morey on phone receiving message he would return my call. No call went to dealership around four-thirty. Was informed by Michael that Morey had left already. I showed him the problem and all he could say was “IT DID. Not HAPPEN IN THIS SHOP”. CALLED MOREY SEVERAL TIMES LEAVING MESSAGE TO CALL ME. No response. Rob David called on my birthday and I discussed my problem. I paid to correct this problem. More

Great service, they made you feel welcome and were very efficient in everything they did. In and out in a timely fashion. efficient in everything they did. In and out in a timely fashion. More

Both Mike and Sam went beyond their spectrum of service. That is why Boucher is such a good company to go to. That is why Boucher is such a good company to go to. More

Well Morrey Decker is so conscientious always. And of course we always are treated with respect. Chris T is great And of course we always are treated with respect. Chris T is great More

They welcome you when enter. Take vehicle quickly. Waiting area clean stocked with coffee. Miss popcorn. Take vehicle quickly. Waiting area clean stocked with coffee. Miss popcorn. More

I came early to my appointment so that I wouldn't be late for work and was still late due to the shuttle! I never received a call saying my car was ready so had to find a ride back to pick my car up after wo for work and was still late due to the shuttle! I never received a call saying my car was ready so had to find a ride back to pick my car up after work. More

I did not buy a car with them but I take it there for maintenance. Service is great maintenance. Service is great More

Just a better place to get your vehicle serviced. I own a Ford and choose to come here rather than the Ford dealer in town. I own a Ford and choose to come here rather than the Ford dealer in town. More

Great Service and Attentive and look to help with questions or concerns. Always friendly and the waiting room is always clean. questions or concerns. Always friendly and the waiting room is always clean. More

They did not do some of the things they were supposed to. Got upset when I asked them to complete their work and then didn't tell me when my car was done. Just expected me to walk around and find it. Terribl Got upset when I asked them to complete their work and then didn't tell me when my car was done. Just expected me to walk around and find it. Terrible experience. More