Frank Boucher Chevrolet Cadillac of Racine - Service Center

This dealership takes care of my vehicle needs and I can get a car wash whenever the wash is open. get a car wash whenever the wash is open. More

Excellent service, Morry Decker is an excellent service writer.I have been a satisfied customer for ten years or so. writer.I have been a satisfied customer for ten years or so. More

Service was preformed in a timely fashion and also had the tires rotated. Happy with the price. the tires rotated. Happy with the price. More

Basically use for oil changes and service work. Very prompt service , manage to fit me in despite sometimes last minute request. Very prompt service , manage to fit me in despite sometimes last minute request. More

It seems that when one buys a new car (with new technology), it becomes very important to have a good relationship with the service department of the dealership where the car was purchased. And al technology), it becomes very important to have a good relationship with the service department of the dealership where the car was purchased. And although I have yet to have a real problem with the Bolt EV I purchased at Frank Boucher on May 30, I have had to visit the service department there a few times just to have a few "snags" taken care of -- mostly because I didn't yet understand the new car properly. On each occasion I have not needed to seek an appointment; I have been treated promptly and courteously; and I have had the problem or concern resolved quickly to my satisfaction. So far, at least, I would give this dealership's service department a high rating. My experience in purchasing the vehicle there, as previously stated, was also excellent. I had a very pleasant experience with the sales staff. Furthermore, the financing of the car went very smoothly. I have been enjoying the vehicle every time I drive it. More

Great service, knowledgeable and understanding staff. My choice for consistent and done right service. A+ My choice for consistent and done right service. A+ More

I would never have anything serviced there The customer service is terrible. I have noise in my transmission but no code so they just ship you out the door since there is no code to tell them what’s wrong service is terrible. I have noise in my transmission but no code so they just ship you out the door since there is no code to tell them what’s wrong. No further questions asked not even a call when they were done not diagnosing the issue. I had to call and ask what’s going on. More

Always helpful and always courteous . Willing to do extra and explain the routine maintenance issues Willing to do extra and explain the routine maintenance issues More

My vehicle has been there 3 times in 1 month for the initial problem and still no resolve. Poor communication from them. I had to reach out to them just for a update on things. Very disappointed 😞 😔 initial problem and still no resolve. Poor communication from them. I had to reach out to them just for a update on things. Very disappointed 😞 😔 More

Easy to get appointment, friendly service, fast care. I really felt they valued me as a customer I really felt they valued me as a customer More