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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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September 29, 2022

They did what I asked them to do, even though the price was way off. It was HIGHER then what was quoted to me over the phone. I was just glad I had more then enough money with me instead of the exact amoun More

by momhammo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Oct 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this feedback. We will share your comments with the team.

September 28, 2022

Prompt polite service was on time the job was done very well I’m really satisfied I would recommend others to you all thank you for your service More

by anniescott655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

September 28, 2022

Service center does a great job very fast and good service. Very friendly workers and they let you know whats going on and takes good care of your vehicle. More

by jaimie_daisy_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

They provided timely and responsive service. I was from out of town and found myself with some time and needed oil change and they were very prompt and scheduled my appointment and did a great j More

by Kverbeten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Sep 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Mike W is a very good service advisor. Knowledgeable and fair. Honest and quick to respond More

by pagerholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Sep 28, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2022

I ALWAYS have a great experience with Boucher’s Service Center! I have been going there for decades and hope to continue for decades to come! Michael Wichgers, is a phenomenal service advisor and has be More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Sep 25, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Kathy, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2022

Always get great service here, Michael is super friendly and helpful. Service gets completed in a timely manner and they are always clear and upfront about what work they are doing on the vehicle and how lo More

by joe.schwabe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Sep 25, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Joe, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2022

The dealership was very helpful in providing insight on picking out replacement tires for our SUV. The service was done right and the vehicle was done as promised. More

by SUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Colon
Sep 22, 2022 -

SUV responded

I would use the dealership again for service.

September 21, 2022

They took care of all my service needs, in a very timely fashion and even washed it! Thanks More

by DTUCEK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell J. Karpinski
Sep 23, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

September 20, 2022

Service was great, timely, and as communicate. Could not be happier. I will be bringing my vehicles back! More

by JOSEPH.SMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Sep 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you, Joseph, for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

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