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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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October 20, 2022

The mechanic (Chris) that worked on my car was excellent. Would request him every time. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Strunk
Oct 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad to hear that Chris was able to help, and we hope to see you again!

October 20, 2022

He service at Boucher is always top notch. They are Curtious, knowledgeable and always thinking about my needs. More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
Oct 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Darlene, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2022

Very happy with the service we received. Had a very complex job performed just like new! More

by AIRBRUSHONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

October 19, 2022

Quick courteous service as usual. Clean check in area. Clean customer waiting area. Will return. More

by MarkD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Oct 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

October 19, 2022

Fast and reliable service. Coupons were used for a discounted price is always, always appreciated! More

by MAREBARE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Oct 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

October 19, 2022

Excellent service director Morry. Provide quality service experience and repairs done in a timely manner always! More

by DWILL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Morry here at Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

October 18, 2022

I have been having my car serviced at Frank Boucher Chevrolet Cadillac of Racine for 3 years and the Service is excellent! More

by Kevinmoran
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Oct 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department, Kevin! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 18, 2022

Mitchell Karpinsk did an amazing job. He not only did his job very well but went out of his way to make sure I was completely satisfied. He kept me up to date with the progress of my veh More

by DRROSZINA
Recommend Dealer
Yes
Employees Worked With
Mitchell Karpinsk
Oct 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2022

I took my car here to get fixed and had to come back 5 days later for the same issue to only be charged over $500 for a battery related issue that was not detected the first time I brought my car in. But More

by VERY PISSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
Oct 17, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to call us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jim Piscitello, Service Manager 262-886-1010

October 14, 2022

All members were polite, considerate and timely. The new windshield wipers were an added bonus. Thanks for the recommendation. More

by Walquistruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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