Frank Boucher Chevrolet Cadillac of Racine - Service Center

Best customer service and car service treat you fairly and they are very trustworthy honest and they are very trustworthy honest More

Whenever i first get out of my vehicle i just try to find someone to make eye contact so they can help me and when that doesn't work I walked up to a man talking with another employee who pointed at the find someone to make eye contact so they can help me and when that doesn't work I walked up to a man talking with another employee who pointed at the woman on the phone and told me to go talk to her. Besides the woman, who was busy doing multiple things at once, the men in the service area have terrible customer service and made me feel dumb just being there. The mechanics finished in a timely manner and the cashier was the nicest woman! More

Poor communication. Did not contact with repair information. I had to call to follow up. Did not contact with repair information. I had to call to follow up. More

Always attentive to the customer needs. The service department has always been a pleasure to work with. The service department has always been a pleasure to work with. More

Courteous they do good work in a short amount of time and for a good price for a good price More

I did get a good price on my good year tires but was told I could have a shuttle on a Saturday. I got there and was told they don't do shuttles on Saturday after I was told it was available. Luckily they got I could have a shuttle on a Saturday. I got there and was told they don't do shuttles on Saturday after I was told it was available. Luckily they got me done quickly and I didnt have to wait long. Still not sure why my tires were so bad because I bought the truck from them and it only had 32 k miles on it. Then they told me after that the tires didn't have a warranty rating and couldn't give me a reason as to why. I was initially told that it was 75 k. These tires have no rating. They were relatively cheap so I will not complain but wish they would be more honest up front. More

Good customer service person keeping my vehicle in tip top shape would recommend to my friends top shape would recommend to my friends More

Got the parts quickly and the job done in a timely manner. Will continue to use them as needed manner. Will continue to use them as needed More

I only trust my car to Frank Boucher Chevrolet they always make sure everything is checked when it suppose to be to keep. My car running good. always make sure everything is checked when it suppose to be to keep. My car running good. More

Pay more attention to your customers who are waiting in the Bay Area instead of just hang around talking to each other. the Bay Area instead of just hang around talking to each other. More