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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews
Call Service Center (262) 240-6105

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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March 31, 2023

Nice people very helpful specifically morey always great job done. Would recommend to other people More

by Kolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Morry here at Frank Boucher Chevrolet Cadillac of Racine.

March 30, 2023

Response to email messages is very quick. The manager and consultants are very helpful, kind, and professional. This appt was for a fleet vehicle. The vehicle was picked up and dropped off More

by KIM.BARTEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Karpinski
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Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2023

I've been a customer for a while now, and I've always had a good experience. Great service More

by chuckie81bl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colone
Report | Print
Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

March 30, 2023

They were able to get me in last minute and back to me by the end of the day. More

by Spdracr25s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2023

I've been here many times Nice and friendly very helpful I will be going back. More

by ajeansorenson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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Mar 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. Morry and Michael strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

March 29, 2023

I love this new feature, while your vehicle is in service they provide a video of the work being performed. More

by Rhcoleman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2023

Everything was great fixed correctly no leaks done in a timely manner thanks again for the good work. More

by tmhoerres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Report | Print
Mar 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

March 26, 2023

Always take care of my car in a timely manner and the service is always great , love the rides to and from the shop , keep up the great work. More

by helenlumpkin9
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Mar 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Helen, Thank you for taking the time to share your feedback with us. Jeff and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2023

Very satisfied with the customer service and that my issue was covered under my extended warranty. More

by johnyoneshot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Report | Print
Mar 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2023

Fast quality service. Everything was completed in a timely fashion. Will continue to use them for all my service. More

by DMALSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

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