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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews
Call Service Center (262) 240-6105

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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April 16, 2023

All the employees are just great. They share everything with us about the car and what needs to be now or soon. More

by tinacraig606
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 14, 2023

Boucher Chevrolet service department is the best I’ve ever had. I received prompt, professional attention for all my service visit needs. Mitch was especially friendly and helpful! More

by kay V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch - 5 stars!
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Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that Mitch was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

April 14, 2023

It's was great. Service was excellent and Mitch was very knowledgeable and professional. I would take all my vehicles to Boucher. More

by Mkarp489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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Apr 16, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

April 13, 2023

Been with Frank for many years thay have been taking care of my two Malibu S10 for a long time. More

by Sass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

April 13, 2023

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a l More

by Patti.henderson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept, I can’t remember her name.
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Apr 13, 2023 -

Patti.henderson18 responded

All was good with the service, but the last 2 times I was there for an oil change, I was promised my car would be washed. Neither time it was done. Kind of disappointing to expect a nice clean car, then a let down of a dirty car returned.

April 08, 2023

I bought a car here in 2011 and while I no longer have that vehicle, I still use Franck Boucher Chevrolet Cadillac service center. They have always had great prices and services. I highly recommend. More

by SPOPPE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who I worked with
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Apr 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

April 08, 2023

Very thorough in explaining the charges. I would recommend Frank Boucher in Racine and I only go there for my car maintenance. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young woman.
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Apr 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2023

Very helpful explaining of vehicles features. Smooth transaction I felt that I was appreciated as a customer More

by MARKO.STANOSEVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Stanosevic
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Apr 07, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

April 01, 2023

Service was great and fast. Willing to accommodate customers. I highly recommend Frank Boucher for all your Chevy needs! More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Apr 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 31, 2023

Great service in a timely manner. Recommend to anyone. Friendly staff, in and out quickly. More

by triumphrider78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
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Mar 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

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