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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
938 Reviews

938 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 03, 2023

I feel the Frank Boucher service is doing a great job. The video was fantastic. More

by MJGSED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wilson, John Kaiser
Aug 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

Awesome customer service with a short wait time. very comfortable waiting area with coffee and waters. More

by Judithwichgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Aug 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review, Judith. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 02, 2023

I was in for my first oil change and tire rotation. I chose to stay and wait. They were done within the hour and sent me a video of my inspection before I even left. Very efficient. More

by Dolson73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Mitch and our team appreciate your business and hope to see you again soon!

August 02, 2023

Quick service. In and out quickly than expected and stay true to the schedule. Can't complain More

by TRIENTAPAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

I was kept informed about the progress of the estimate and the possible date my car would be done which I appreciated. My car was given back to me cleaner than what I left it which was a nice bonus. Polit More

by svjmamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with Dylan and our team. We're glad to hear we delivered such a great experience!

August 02, 2023

Service was great. Although they forgot to check my wind shield solution. I ended up buying some. Great job More

by LIESKERROANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Roanne, Thank you for your business and this review. We're happy to hear Morry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 01, 2023

The price of an oil change and tire rotation has raised to almost $90. Way too much! Will need to go someplace else. More

by tammyjhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wichgers
Aug 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Tammy, thank you for your feedback. If you would like to discuss this further, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

August 01, 2023

Easy to work with and perform only work that was needed nothing added or requested More

by Mroesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 01, 2023

Chris, the mechanic is as good as they come. He is very meticuland And thoughtful. You need more like him. More

by SCOTTZIERKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Aug 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Scott, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

July 30, 2023

Entire staff was Very friendly and accommodating. Work done was in timely manner and was quality More

by DEBPTPLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil thornhorst
Jul 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

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