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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
971 Reviews

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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October 15, 2023

I purchased a new 2023 Chevy Colorado Trail Boss recently at Boucher Chevy. My experience with the Management Team specifically Chris and his Management Support Anton and Nick has been great. I had an issue More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueban and Dan, Sales personnel , Nick Nelson
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 14, 2023

The dealership has a welcoming atmosphere and provided great service. Dave was on top of getting the cat ready before I had arrived. More

by gabrielledeal629
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

October 13, 2023

The staff were friendly, knowledgeable, and attentive. We enjoyed working with Samantha and highly recommend this dealership! More

by NSIPPY
Recommend Dealer
Yes
Employees Worked With
Samantha Kilpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation, and have an amazing day!

October 13, 2023

I brought my Mom’s ‘98 Cadillac DeVille in to have a window switch replaced. The part is no longer available and the technician was able to repair the existing part. I feel they went above and beyond in More

by jslater17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daughtery
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2023

The care and service provided was above and beyond. Chris and morry took care of my issues faster than expected More

by Triplecartage
Recommend Dealer
Yes
Employees Worked With
Morry/Chris
Oct 12, 2023 -

Triplecartage responded

Thanks for the fantastic service!!

October 12, 2023

Oil change Scheduled oil change and normal inspection of vehicle. Talked to sales and also discussed future maintenance More

by RJHUNT5582
Recommend Dealer
Yes
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 11, 2023

Arrived on time ready for me returned 1. 5 hrs car was ready reviewed the check list. Car was clean ready to go. Staff and cost was excellent Thank you More

by steveperrigo44@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff was excellent
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 11, 2023

Very easy to work with and done on time. They were very pleasant. From the service writer to the cashier. More

by Chansensr1
Recommend Dealer
Yes
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 07, 2023

I was not very comfortable with my experience there. Was not satisfied with not being able to use the coupons. More

by turnerbobby886
Recommend Dealer
No
Employees Worked With
Michael Wichgers, Michael Wichgers
Oct 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, I am sorry you did not have a positive experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

October 07, 2023

Polite, knowledgeable, & prompt. Very pleased with all aspects from start to finish. Will be back. More

by nrwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

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