Back

Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
971 Reviews

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

Sort by
November 11, 2023

Service writer Morry Decker always does a great job. Professional courteous, and always willing to help. Great job. More

by M Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad that Morry was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

November 10, 2023

Took truck in for two new tires with four working pressure sensors. had to buy a new one because they said one was broke off in the tire. I assume they broke it off taking the tire off the rim and More

by dgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing this with us. Unfortunately, we are unable to find your name in our system in order to contact you. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

November 06, 2023

Everyone is nice but an hour and a half for a oil change seems long. Then I leave and once I get home I watch the video that was made. The mechanic offered recommendations such as replacing the air filer an More

by Tdepp34
Recommend Dealer
Yes
Nov 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello there, we apologize for the delay in service. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

November 04, 2023

Morry is always dependable and courteous. And the work is always done correctly and on time. More

by KSK1855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 03, 2023

The service work at Boucher is excellent. Morry is a pleasure to work with and always follows up quickly. More

by dawghaus1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 03, 2023

Boucher is the best. Every time I bring my car in I’m treated like family More

by D.B.G.360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kuhfuss
Nov 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 01, 2023

Had an oil change. Everyone was courteous and professional. I liked the short video they sent to my phone showing the the results of their undercarriage inspection. More

by glbloom777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 29, 2023

Serviced as promised and expected. Always on time. Service team is pleasant to deal with, More

by Jlraguse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 27, 2023

Great service. I have been a customer since they opened in Racine and have always had great service. The staff is very professional and competent. Morry is a gre More

by dawghaus1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Towne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 22, 2023

Keshawn was kind and straight to the point. He helped me with what I needed, without any worries. Answered all my questions and kept me updated. 11/10 overall! More

by dejagodines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keshawn Corbitt
Oct 26, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're so glad you enjoyed working with Keshawn! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

...
22
...