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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
971 Reviews

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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November 24, 2023

Get me in fast. Work was done in a timely manner. Staff was courteous. Mechanics were thorough with their inspection. More

by Grannys853
Recommend Dealer
Yes
Nov 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 23, 2023

Always a great experience, treat you like family The go to place for your auto needs More

by mbarnekow
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
Nov 24, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 22, 2023

Fast service and friendly people. I was expecting a long wait, but they got me out pretty fast with the oil change and tire rotation. I lived the video coverage of the inspection as w More

by snsmullins
Recommend Dealer
Yes
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2023

Friendly, kind & patience Know what I wanted Keep me updated on the vehicle available and arrival More

by RSAMANO369
Recommend Dealer
Yes
Employees Worked With
Dior
Nov 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2023

This dealership is always exceptional, and I enjoy the quality people that make the experience, worth coming to the dealership for. Thanks Michael for your help and support. I appreciate everything Bouche More

by rschmidt102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Nov 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad that Michael was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2023

Was told over the phone that they knew what the problem with my car was. Dropped it off and 3 days later they tell me there’s nothing they can do. Got a $160 bill for them not actually fixing anything. More

by paulickconor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wichgers
Nov 17, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Paul - We're sorry to hear you had a negative experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further.

November 16, 2023

Fast service very helpful staff. Customer service was great fast and attentive. Service was done in no time. More

by Jay8600
Recommend Dealer
Yes
Employees Worked With
Nick Colón
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Thorough, prompt, and professional service. Always very friendly and knowledgeable. No pressure about getting more service work done that our mechanic takes care of. More

by trybasuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Nov 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We do hope we can be of assistance in the future. Take care!

November 12, 2023

Vehicle was taken in for service at 8. We were called before 12. Great quick service More

by carolhansen
Recommend Dealer
Yes
Employees Worked With
Morrie decker
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2023

Friendly and fast. Haven't been treated well and will continue to return for my car buying needs. More

by MCCRASS
Recommend Dealer
Yes
Employees Worked With
Silverio
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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