Frank Boucher Chevrolet Cadillac of Racine - Service Center

Was stranded in Racine and in desperate need of a full set of tires. Nick helped me with tire selection and provided true and surprisingly competitive pricing. Then squeezed me into the work schedule. Veh set of tires. Nick helped me with tire selection and provided true and surprisingly competitive pricing. Then squeezed me into the work schedule. Vehicle was returned within 24 hours of me towing it there. More

Michael took care of the needs of my vehicle, with prompt service.. Although they couldn’t find the problem, I was still charged $170, But he also said that the $170 is good for one year if the problem shoul service.. Although they couldn’t find the problem, I was still charged $170, But he also said that the $170 is good for one year if the problem should arise More

Great attention to detail. Friendly. Professional. Excellent service and work. I'd definitely recommend to others Friendly. Professional. Excellent service and work. I'd definitely recommend to others More

Friendly, quick responses and no issues. Just like it should be. I will return to this dealership the next time service is due. Just like it should be. I will return to this dealership the next time service is due. More

The dealership we great as usual did a oil change and rotated my tires and checked that everything looked good rotated my tires and checked that everything looked good More

Communication is lacking. I dropped my vehicle off at 8 am and had to make a call at 4 to find out if the repairs were finished or not. Only communication was a text stating w I dropped my vehicle off at 8 am and had to make a call at 4 to find out if the repairs were finished or not. Only communication was a text stating what the problem was. Very poor customer service. Also felt as if I was a burden when I arrived no one wanted to leave their desks to greet and offer to get my service started for me. When I did call was told by Nick he would have needed part next morning and he would call around 10 to tell me it was completed. Once again no call and finally received another text at 3:04 that it was all set. More

We have come to expect reliable service over the years. .. and we have yet to be disappointed. Nick explained what was a second repair for air bag connection. He was clear and thorough on the work to be don .. and we have yet to be disappointed. Nick explained what was a second repair for air bag connection. He was clear and thorough on the work to be done. Both gentlemen who provided courtesy shuttle service were extremely helpful and kind. We were not charged for the service this time. Would highly recommend your dealership and service department. More

Mitch service department people person keep him ! Was complete awesome to have as an employee Was complete awesome to have as an employee More

It was fine. The waiting area was clean and nice. The cashier was very friendly. And they got everything straightened out nicely. The waiting area was clean and nice. The cashier was very friendly. And they got everything straightened out nicely. More

Good vibes and friendly faces I would recommend people here and will be back for future service here and will be back for future service More