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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
971 Reviews
Call Service Center (262) 240-6105

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 15, 2024

Friendly staff, quick service Just 11 more words. .. Great great great great great great great. More

by FTHOG1450
Recommend Dealer
Yes
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 15, 2024

Upsold service that wasn't in maintenance schedule, could not provide proof it was recommended for my vehicle. More

by russ.reimann
Recommend Dealer
No
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Russ, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 608-886-1010 so that we can make this right.

January 15, 2024

Excellent attention from the man who checked in my car Was very thorough in explaining what would be done. Gave extra attention to worries about the problem with my no-lockout system. More

by Kathyjust
Recommend Dealer
Yes
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Kathy, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if we can ever help you in the future.

January 15, 2024

Absolutely a great buying experience. Second vehicle purchased from Dave. He made it extremely easy as I reside in Indiana. Would highly recommend him as a salesman as he was patient, cur More

by DARIOB2583
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 15, 2024

I happy with the speed of repair and helpful staff. The video of my car in shop was a special touch. More

by TRIUMP96
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 15, 2024

My car was under warranty in for service for week I felt I should been gi en loaner car while my car was. Being worked on More

by Jtyrone779
Recommend Dealer
No
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

January 15, 2024

Great overall experience. Had two things they went above and beyond with post purchase of our new 2023 equinox. Fixed a scuff on the door and dirty engine bay. Would totally g More

by jaredborn
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we strive to make sure you have a 5-star experience. Please reach out to our GENERAL Manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

January 15, 2024

They were courteous and efficient. They left my car neat and clean and didn't spill any oil on the frame like a different dealership did one time. More

by SANDRAKIMPFBECK
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

January 08, 2024

Everyone was upbeat, welcoming, and willing to help. Micheal was very knowledgeable about questions, asked and service provided.. More

by Darrelljames817
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jul 08, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

December 14, 2023

I was unhappy the way they handle my service light still being on, not calling me to address the concern before I picked it up. Wanting me to come back in to diagnosis it. More

by little_whip89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wichgers
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Dec 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you. We hope to hear from you soon.

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