Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

View Dealership

Dealership

Service

Write a review

Frank Boucher Chevrolet Cadillac of Racine - Service Center

Name: Frank Boucher Chevrolet Cadillac of Racine - Service Center
Address: 8600 Washington Ave, Racine, WI, 53406, US
Telephone: (262) 240-6105
Rating: 4.5

8600 Washington Ave, Racine, Wisconsin 53406 Directions

Service: (262) 240-6105

Parts: (262) 240-6105

Racine, WI

4.5

971 Reviews

Call Service Center (262) 240-6105

4.5

971 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

Sort by

January 18, 2024

SERVICE VISIT

Service is excellent. John and the crew always come through when it's a issue with our fleet trucks. John and the crew always come through when it's a issue with our fleet trucks. More

by scotth6

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Michael Wichgers, Michael Wichgers

Report | Print

Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Scott, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

January 18, 2024

SERVICE VISIT

Service is wonderful. Highly recommend everyone to come get their car serviced with you Incredible Highly recommend everyone to come get their car serviced with you Incredible More

by Kingjulius428

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 18, 2024

SERVICE VISIT

It's hard to put into words how the lack of professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ul professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ultimately it cost me a lot of wasted time and money. More

by dbison

Verified Customer

Recommend Dealer

Employees Worked With

Michael Wichgers, Michael Wichgers

Report | Print

Jan 19, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you and make things right. We hope to see you soon.

Jan 21, 2024 -

dbison responded

I already spoke with Jim previously. I actually drove back to the dealer and sat in his office explaining everything that happened. He apologized and said he would make it right. It’s been two weeks and I haven’t heard or seen anything that was agreed upon. Your canned response is frustrating to say the very least.

January 17, 2024

SERVICE VISIT

They are always friendly and speedy and informative after every visit. I really appreciate their service every visit. I really appreciate their service More

by Rvdunlop

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2024

SERVICE VISIT

Nice work with them Nice people They done in good time I will keep come back get work done will keep come back get work done More

by Brian

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Brian, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 16, 2024

SERVICE VISIT

Hassle free. Tech very friendly and helpful. Would reccomend to anyone looking for reliable service. Tech very friendly and helpful. Would reccomend to anyone looking for reliable service. More

by triumphrider78

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Do not remember.

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

SERVICE VISIT

Great service and great people It's the only dealership I go to for service and buying go to for service and buying More

by dontaviousgray

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

January 16, 2024

SERVICE VISIT

Very knowledgeable, efficient service. Like the videos of the undercarriages. Not pushy about extra repairs Like the videos of the undercarriages. Not pushy about extra repairs More

by NANCYLYNNWASHBURN

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mitch karpinski

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we really appreciate your positive review! Please let us know if we can ever help you in the future.

January 16, 2024

SERVICE VISIT

Usually good. A lot of runaround with questions we were looking for answers. Still have not changed the spelling of my name. It is Doreen, not the way you gave it A lot of runaround with questions we were looking for answers. Still have not changed the spelling of my name. It is Doreen, not the way you gave it spelled More

by just2cool82

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Michael Wichgers, Michael Wichgers

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

SERVICE VISIT

Always do what I need done in a timely manner Always polite and helpful Convenient polite and helpful Convenient More

by rwebber

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Frank Boucher Chevrolet Cadillac of Racine - Service Center

Frank Boucher Chevrolet Cadillac of Racine Hours Hours

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

Map and Directions to Frank Boucher Chevrolet Cadillac of Racine - Service Center