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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
971 Reviews

971 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 26, 2024

Done Very nice gentleman. Made sure we were well taken care of. Great relationship with you guys More

by JGRUNERT33
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
Jan 30, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

January 25, 2024

Didn't hear about my car service or status of my vehicle until I called close to the end of the day the day I dropped it off but the person couldn't tell me anything until more than 24 hours later when I ha More

by Eclass2714
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
Jan 30, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 24, 2024

Very attentive and appreciative! Great service very friendly! Everytime I go there I feel like I'm apart of the family I bought my moms suv from you guys and I know I'll be taken car More

by GreatestEva2011
Recommend Dealer
Yes
Employees Worked With
A couple guys don't remember
Jan 24, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2024

Not sure what point of making an appointment when car doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have More

by Jtilot
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wichgers, Michael Wichgers
Jan 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 608-886-1010 so that we can make this right.

January 24, 2024

Mitchell did a great job getting my car in for oil service. Communicated very well and overall delivered a good car service experience. Thank you More

by AmberDanette45
Recommend Dealer
Yes
Employees Worked With
Mitchell Karpinsk
Jan 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Amber, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

January 23, 2024

Great experience, they pointed out the issue, and completed the job quickly I highly recommend people to use Chevrolet Services More

by bmcintosh0
Recommend Dealer
Yes
Employees Worked With
First name Chris
Jan 24, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 19, 2024

Great. Very professional. Very personable Great service. The place is always very clean. I love the coupons you always provide. More

by KMCELVAIN47
Recommend Dealer
Yes
Employees Worked With
Christopher Maglio
Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We do hope we can be of assistance in the future. Take care!

January 18, 2024

Had my truck in for service. Got me in on time and back on the road quickly More

by rasmussen927
Recommend Dealer
Yes
Employees Worked With
Mitchell Karpinsk
Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 18, 2024

They are always very accommodating with my fire dept schedule in allowing me to drop off and pick up my vehicle at my convenience More

by FFEJRAS
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2024

Showed up for my appointment and my truck was taken in immediately. I waited in a very nice waiting room. The work was done quickly. More

by MarkVerwey
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but was very nice.
Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Mark, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

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