Frank Boucher Chevrolet Cadillac of Racine - Service Center

Not sure what point of making an appointment when car doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have had a few encounters with him and always the same. Next time I'm in market for car I will look elsewhere. Every-time I come in all the reps disappear and I have to stand there until someone finally asks what I'm there for. Even sitting in your waiting room the numerous employees that walk past and can't even say hi or look at you makes your place feel so cold and un inviting. Oil changes are part of my warranty plan and I hate when I have to go there. More

Mitchell did a great job getting my car in for oil service. Communicated very well and overall delivered a good car service experience. Thank you service. Communicated very well and overall delivered a good car service experience. Thank you More

Great experience, they pointed out the issue, and completed the job quickly I highly recommend people to use Chevrolet Services completed the job quickly I highly recommend people to use Chevrolet Services More

Great. Very professional. Very personable Great service. The place is always very clean. I love the coupons you always provide. Very professional. Very personable Great service. The place is always very clean. I love the coupons you always provide. More

Had my truck in for service. Got me in on time and back on the road quickly Got me in on time and back on the road quickly More

They are always very accommodating with my fire dept schedule in allowing me to drop off and pick up my vehicle at my convenience schedule in allowing me to drop off and pick up my vehicle at my convenience More

Showed up for my appointment and my truck was taken in immediately. I waited in a very nice waiting room. The work was done quickly. immediately. I waited in a very nice waiting room. The work was done quickly. More

Service is excellent. John and the crew always come through when it's a issue with our fleet trucks. John and the crew always come through when it's a issue with our fleet trucks. More

Service is wonderful. Highly recommend everyone to come get their car serviced with you Incredible Highly recommend everyone to come get their car serviced with you Incredible More

It's hard to put into words how the lack of professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ul professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ultimately it cost me a lot of wasted time and money. More