Frank Boucher Chevrolet Cadillac of Racine - Service Center

Service department was courteous and helpful. The same way the sales department people treated me when I made inquiries about my lease agreement expiration. The same way the sales department people treated me when I made inquiries about my lease agreement expiration. More

It wasn't anything that Nick had to do with it. I dropped off my truck and it took over a month for some very basic stuff because parts were not available, but very basic parts like spark plugs, an I dropped off my truck and it took over a month for some very basic stuff because parts were not available, but very basic parts like spark plugs, and the extended warranty process was a nightmare. More

Very efficient, fast and easy to work with. The shuttle service and timing was grate The shuttle service and timing was grate More

Easy to work with. On time. Kept me informed. Quality work. Very much appreciated the clean car. On time. Kept me informed. Quality work. Very much appreciated the clean car. More

Friendly. Good followup w estimates, explained issues well Took good notes of issues I was having with car Good followup w estimates, explained issues well Took good notes of issues I was having with car More

Made the appointment online several days ahead of time, assuming the system would alert someone that parts needed to be ordered. I learned I need to call next time because that didn't happen. If that is th assuming the system would alert someone that parts needed to be ordered. I learned I need to call next time because that didn't happen. If that is the case, something should be noted on the website because I tend to make appointments after hours when I can. More

Took my daughters car in for 30,000 mile check and oil change went to pick up the car no one could tell me what was the right area to get. My paperwork sent to three different places went to pay for my ca change went to pick up the car no one could tell me what was the right area to get. My paperwork sent to three different places went to pay for my car then told didn't know where to pick up the keys Drove home that night huge liquid leak under my car had to drive back up next day. Come to find out no one could explain why the coolant that was replaced leaked all over my driveway and I needed to get a brand new water pump due to a 30,000 mile check, I was told on Saturday my car would be worked on Monday not even offered or given a rental car for the inconvenience of something I had no control over More

My car came back clean on the inside! ! I was totally thrilled !!! I love Boucher. My car was fine in one day. Awesome!! ! I was totally thrilled !!! I love Boucher. My car was fine in one day. Awesome!! More

Very pleasant and informative. Work was done on time and correctly. Was quick and easy experience Work was done on time and correctly. Was quick and easy experience More

Never been disappointed with my service there Everyone very knowledgeable and very friendly Will be recommending your business to people I know. Thanks. very knowledgeable and very friendly Will be recommending your business to people I know. Thanks. More