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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,019 Reviews
Call Service Center (262) 240-6105

1,019 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 02, 2025

Very low interaction with customer Not very friendly No thank you Even knowing I'm from Iowa I'm not happy with your service More

by winalot56@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

They changed oil and filter. Noticed cabin filter was in need of replacement. Also changed air filter. More

by CMishleau1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025

Nice atmosphere for buying a car. Robert was very helpful and he's a nice guy. More

by Djsham212
Recommend Dealer
Yes
Employees Worked With
Robert David
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May 30, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Piscitello Service Manager 262-886-1010

May 24, 2025

They took our truck in and fixed something that another shop hasn’t been able to fix in months. Mike was great to work with. More

by psegurajr529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

May 24, 2025

The dealership is always clean and the staff are friendly, informed and deal with whatever issues I have with my vehicle. More

by jbknclm
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Report | Print
May 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

May 22, 2025

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

May 17, 2025

Mike thanks for taking a look at my suv good communication and understanding great service. More

by Danny Espadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

May 13, 2025

I rate Boucher body shop excellent. Their workmanship is excellent. The car looks better than before the accident, it was finished on time and done right. I highly recommend them. More

by dld79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhurst
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May 13, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

May 06, 2025

Amazing! Extremely helpful and knowledgeable. Samantha goes above and beyond to help with everything, including the new technology. Very friendly atmosphere. More

by CINCHASE
Recommend Dealer
Yes
Employees Worked With
Samantha
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May 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Piscitello Service Manager 262-886-1010

May 06, 2025

Excellent help in understanding the car buying experience. Samantha was outstanding. Very friendly atmosphere. Thank you. More

by CINCHASE
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

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