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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
967 Reviews
Call Service Center (262) 240-6105

967 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 22, 2025

Chris was very knowledgeable and friendly while explaining what had to be done to my car. More

by makk1029
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2025

I couldn’t be happier with the repair work they did or the short time it took them to do it. Thank you so much for a job well done!! More

by craftysam48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They all were awesome
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January 17, 2025

20 emails and 10 calls to get warranty work done. Did not believe I had work completed there. Your system problems. Had proof and still did not believe until I engaged the regional manager. Phil More

by DILLTSANDSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Thunhorst
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Jan 20, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jim Piscitello Service Manager 262-886-1010

January 15, 2025

Fast and efficient body work repair! Highly recommend them for anyone needing personal or insurance help More

by brooksm24
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst, Jay Aleo, Jon Bonadona
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Jan 16, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

January 10, 2025

Nick the service person was amazing. he helped us with all of our needs. Thank you. More

by Ashley D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Ashley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

January 10, 2025

The service department is excellent! The staff is knowledgeable, friendly, and courteous to their customers. I would recommend this service department to anyone. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Laurie: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

January 01, 2025

Reliable and friendly service staff who truly understand and respect your needs and time. The service was not only efficient and prompt but also enhanced by a thorough video overview of your vehicle and its More

by Dbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! Nick, Jamus, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

January 01, 2025

The work was done in a timely way. The price is a little high, but I understand it’s a business, and you stand behind your work. . I will continue to take my vehicle there. More

by Jimzvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

January 01, 2025

Charlie was great. Nick was great. Both made sure our truck buying experience was awesome. More

by JEANNEF65
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jeanne, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie, Nick, and our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

December 31, 2024

They did the work I asked for in a timely manner without any hassle. Thank you More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who all was involved
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Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Dave, Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

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