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Fox Valley Buick GMC

Saint Charles, IL

4.9
231 Reviews
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1421 East Main Street

Saint Charles, IL

60174

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Showing 231 reviews

September 13, 2021

Rudy was great. He was very responsive to all our questions and had excellent knowledge of the cars, services and the buying process. More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Escareno
September 03, 2021

went in this past Tuesday and test drove a 2018 Cadillac XT5. They had repainted the front end and the paint didn't match so I talked with the used car manager about it and he said he would send it off to t More

by evenkeel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castagnino
July 21, 2021

Rudy is the best salesperson I ever met. We'll ask for him always. Thanks Fox Valley Buick GMC. I love my Buick SUV GMC are nice too. I came to look at a Acura and Chevy and Ford, but I'm super excited ab More

by nwc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RUDY ESCARENO, Frank Butnaru
May 04, 2021

We purchased an SUV from the dealership however the finance guy Alex, was so rude and disrespectful. The guy was so disrespectful that the GM came in and assigned someone else to finish. Kudos to the More

by Unsatisfactory customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castagnino
March 22, 2021

I have already given my review on my salesman Scott previously who I feel is the best. I would also like to give a shout out to Alex Katselis, Finance Mgr. Alex too was exceptional. He did a great job More

by Sue Stack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Katselis, Finance
March 19, 2021

Best experience ever with Scott Frank and Fox Valley Buick dealership. Scott was very knowledgeable and professional and is a real asset to the company. Definitely would recommend Scott as your salesman More

by Sue Stack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Katselis, Finance Mgr.
August 15, 2020

Brian was our sales guy...what a great expierience ...he was such a professional and made our buying experience a great one! We had an issue with the key fob and they replaced it with little issue. We will More

by B.hix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
February 22, 2020

This was the best experience I have ever had when buying a used car. Michael did everything possible to give us a GREAT price for a GREAT vehicle! He takes care of his customers! More

by DeAnnB
Recommend Dealer
Yes
Employees Worked With
Michael Aiello
February 16, 2020

Love My Encore My husband had purchased a GMC Terrain a few months prior to my purchase of the Buick Encore. Did not want to give up my Saturn Vue but it was ten ye More

by slivovitz4167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager
February 16, 2020

Minor Body Reapir I brought my Buick Encore in for minor repair and I ,worked with Scott Frank. Service was great. I was given a loaner car which was very helpful. More

by Lucilleulubelle0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Frank , Justin Mansk
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