Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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went in this past Tuesday and test drove a 2018 Cadillac XT5. They had repainted the front end and the paint didn't match so I talked with the used car manager about it and he said he would send it off to t XT5. They had repainted the front end and the paint didn't match so I talked with the used car manager about it and he said he would send it off to the body shop and it would take about a week. I offered to put a down payment on the car and was told I didn't need to. I got a call today and was told the car sold BUT they had another one for me to look at. The repair was done by someone that comes to the dealership and repairs vehicles. I would suspect that if repairs are done inhouse, they don't have to report them on CarFax. I would stay away from this dealership as they don't stand behind their word. Honesty is everything to me and this is a crappy way to do business! More
Rudy is the best salesperson I ever met. We'll ask for him always. Thanks Fox Valley Buick GMC. I love my Buick SUV GMC are nice too. I came to look at a Acura and Chevy and Ford, but I'm super excited ab him always. Thanks Fox Valley Buick GMC. I love my Buick SUV GMC are nice too. I came to look at a Acura and Chevy and Ford, but I'm super excited about my Buick. Thanks again Rudy. More
We purchased an SUV from the dealership however the finance guy Alex, was so rude and disrespectful. The guy was so disrespectful that the GM came in and assigned someone else to finish. Kudos to the finance guy Alex, was so rude and disrespectful. The guy was so disrespectful that the GM came in and assigned someone else to finish. Kudos to the GM!! More
I have already given my review on my salesman Scott previously who I feel is the best. I would also like to give a shout out to Alex Katselis, Finance Mgr. Alex too was exceptional. He did a great job previously who I feel is the best. I would also like to give a shout out to Alex Katselis, Finance Mgr. Alex too was exceptional. He did a great job processing the financing with ease. Thank you Alex. More
Best experience ever with Scott Frank and Fox Valley Buick dealership. Scott was very knowledgeable and professional and is a real asset to the company. Definitely would recommend Scott as your salesman Buick dealership. Scott was very knowledgeable and professional and is a real asset to the company. Definitely would recommend Scott as your salesman. More
Brian was our sales guy...what a great expierience ...he was such a professional and made our buying experience a great one! We had an issue with the key fob and they replaced it with little issue. We will was such a professional and made our buying experience a great one! We had an issue with the key fob and they replaced it with little issue. We will definetely be using this dealership in the future! More
This was the best experience I have ever had when buying a used car. Michael did everything possible to give us a GREAT price for a GREAT vehicle! He takes care of his customers! a used car. Michael did everything possible to give us a GREAT price for a GREAT vehicle! He takes care of his customers! More
Love My Encore My husband had purchased a GMC Terrain a few months prior to my purchase of the Buick Encore. Did not want to give up my Saturn Vue but it was ten ye My husband had purchased a GMC Terrain a few months prior to my purchase of the Buick Encore. Did not want to give up my Saturn Vue but it was ten years old. Our experience with Scott during the purchase of the Terrain was so easy I knew he was the one to see for another vehicle. He did not disappoint. Great experience! Great price! Highly recommend! More
Minor Body Reapir I brought my Buick Encore in for minor repair and I ,worked with Scott Frank. Service was great. I was given a loaner car which was very helpful. I brought my Buick Encore in for minor repair and I ,worked with Scott Frank. Service was great. I was given a loaner car which was very helpful. I highly recommend Fox Valley GMC. More