Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have purchased many vehicles over the years and Nate Scherer was the best sales person I have ever dealt with. He was very friendly, courteous and helpful. After the sale he spent a lot of time helping Scherer was the best sales person I have ever dealt with. He was very friendly, courteous and helpful. After the sale he spent a lot of time helping us get to know the car and understand how to use all of the features. I would highly recommend him to anyone buying a vehicle and I will certainly go back to him the next time I want to purchase a vehicle. He was nothing short of great and he made our experience very enjoyable. More
The sale rep was new to the dealership, but made every effort to answer all our questions and ensure we were comfortable with our choice. We debated between two cars and he helped us logically walk throu effort to answer all our questions and ensure we were comfortable with our choice. We debated between two cars and he helped us logically walk through the pro/cons of each. More
Nate and liz showed great hospitality and really knew everything about the car and were very helpful on setting up onstar and other features with the vehicle. This dealership overall is a great place an everything about the car and were very helpful on setting up onstar and other features with the vehicle. This dealership overall is a great place and they treat you like family and really know how to treat their customers. I definitely feel blessed to have met nate and liz and I will definitely recommend fox valley buick More
I went to this dealership with great apprehension about the whole car purchasing experience. I have heard so much about how you have to know what you want and go with determination to get your deal and NOT the whole car purchasing experience. I have heard so much about how you have to know what you want and go with determination to get your deal and NOT let the salesmen talk you into something you can't afford. Well, Justin broke that stereotype. He met us with a friendly smile and a sincere desire to help me narrow down the available cars on the lot that met MY criteria. He answered my many questions showing his extensive knowledge about all the cars we were looking at. He did not put any pressure on me to look at the bigger or fully loaded cars I couldn't afford. Thank you Justin for all your help in finding me a beautiful car in my price range and with all the extras I wanted. Christina the sales manager was encouraging and honest. They explained the details all the used cars have to go through to be on Fox Valley Buick GMC lots and reassured me that I would have no issues once I drove the car off the lot. Thank you for working to get me a great deal in my budget. I would recommend this dealership to anyone looking for honest sales associates and sales managers. More
My experience at Fox Valley Buick GMC was excellent. The customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chos customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chose a used vehicle. The finance director worked hard to provide me with the best loan option at an excellent interest rate. Their hard work and dedication to me as a customer was one of a kind. They were friendly, honest, and helped me make an excellent decision on my car. I would recommend them to anyone looking for a new or used vehicle or even service. The dealership provided an outstanding experience. More
Foxvalley buick, gmc was a nice friendly place. They fix and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had a awesome experience there. I highly recommend fox valley to anyone. More
I've been using Fox Valley GMC parts department to keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in p keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in parts is amazing at finding what I need in a timely manner. Always the professional, he's courteous, upbeat and quick with a joke ...... life's too short to be anything else. Thank you Fox Valley! You have saved my business once again! More
The sales person was a very nice guy. We got a very good deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like oth deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like other dealerships. Loved it. More
Nate was very personable, very knowledgeable about the vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience! vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience! More
Our experience from the moment we were welcomed into the door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the be door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the best deal Fox Valley Buick GMC dealership could offer. There was no hard selling. Bill Mcgee asked us what we wanted, he showed us what we wanted and made the best offer. Their customer service was excellent. Everyone one ( Bill, Liz, Mike, and Justin to name a few) who crossed our path during our visit was friendly and helpful. They did everything possible to make our visit pleasant and enjoyable. We drove a distance to this dealership and it was well worth it. We would certainly recommend this dealership to anyone looking to purchase a Buick/GMC. In today's economy, it is becoming harder and harder to get good or even decent service, but we believe Fox Valley Buick GMC knows what it takes to get and keep a customer coming back. Good service is a key ingredient to a good business. Keep up the good work Fox Valley Buick GMC!!!! More