
Fox Toyota
Clinton, TN
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I called Fox Toyota service department in Clinton, Tn. On April 15, 2022 just for a factory recall and oil change. I was told that my vin number was no good. He told me to call someone else at the dealers On April 15, 2022 just for a factory recall and oil change. I was told that my vin number was no good. He told me to call someone else at the dealership. I called three more times after they hung up on me. I called Morristown Toyota and immediately received a positive and pleasant response. I will drive past Fox Toyota to go to every other Toyota dealership for an oil change. More
I was just there to get my rad4 serviced they were fast but when I got in it I was very upset they had dumped my ash tray and didn’t clean it don’t know if I will return there very upset I keep my car clea but when I got in it I was very upset they had dumped my ash tray and didn’t clean it don’t know if I will return there very upset I keep my car clean!!!! More
Zach was amazing! He put up with all my crazy questions and constant follow up. The best buying experience I have ever had! Thank you! He put up with all my crazy questions and constant follow up. The best buying experience I have ever had! Thank you! More
This dealership is run and managed by racist managers and owners. I had a deposit down on a car back in 11/21 and they not only gave my car away to another person, but when they found out I was a minority wh owners. I had a deposit down on a car back in 11/21 and they not only gave my car away to another person, but when they found out I was a minority who was from out of town, Jim Urban, the GM and owner told me "This is America, if I do not want to sell to you I don't have to." It has been almost 4 months and I have not had my deposit returned. If you want to support a racist group whom goes against their word, this is the place for you. More
So very grateful for Tim and Todd in Fox’s Service Department, they truly went above and beyond! On our way to the airport at 6 in the morning we blew out 3 tires on 75 south luckily Fox was the next Department, they truly went above and beyond! On our way to the airport at 6 in the morning we blew out 3 tires on 75 south luckily Fox was the next exit, expecting to just leave it and hoping to Uber in time to make our flight, we were so blessed to meet Tim and Todd who had come in early. They took care of our van and Todd got us to the airport in time, since we couldn’t get an Uber at that hour. We made our flight and my son got to his soccer game that afternoon! More
Neither the salesperson nor the sales manager were transparent concerning the questions I presented or the history of the pre-owned car I purchased. I had pre-approval by a lender, but after repeated transparent concerning the questions I presented or the history of the pre-owned car I purchased. I had pre-approval by a lender, but after repeated verbal statements of it they baited me into submitting another electronic credit application under the guise of needing information electronically to fill the deal sheet. It resulted in two more hard inquiries on my credit file. They did this to close the deal on Saturday instead of waiting to get a reply from my financial institution on Monday. They refused to negotiate a better price until the lender forced them to discount $500. Even then, the sales manager gave a line of bologna saying “I looked at your deal and found $500 I can give on it.” I was treated as if I am ignorant. I’m a repeat customer of 25 years but I’ll never deal with them again. More
I was very disappointed with the service that I received there the other day. I have been using this service center for years now and was very disappointed when they tried to convince me I needed a new batt there the other day. I have been using this service center for years now and was very disappointed when they tried to convince me I needed a new battery. There is nothing wrong with my battery. I will not continue to go to a place that tries to scam people. It is very sad that I will now have to find a new shop 😞 More
Had a wonderful experience at Fox Toyota of Clinton, TN. Ordered a new 4Runner and picked it up yesterday. The entire process was smooth and very professional. Doc, my salesperson was absolutely outstand Ordered a new 4Runner and picked it up yesterday. The entire process was smooth and very professional. Doc, my salesperson was absolutely outstanding. Kept me informed every step of the way and made the entire purchasing experience seamless. Would highly recommend this dealership. All staff were friendly and the place is extremely clean and professional in appearance. More
Still in market for 2005-2009 Toyota Tacoma SR5 with 150k miles or less. Can be 4cyl and 2wD as an option. Only want blue, red, white, or black color. $ 15 k or less. Have 2018 Hylander XLE with 26,800 miles miles or less. Can be 4cyl and 2wD as an option. Only want blue, red, white, or black color. $ 15 k or less. Have 2018 Hylander XLE with 26,800 miles to trade. Only want notified if above specifics can be met Thank you. More
We just purchased a used Chevrolet truck through Fox Toyota in Clinton. Our salesman was Dagean Long. It was one of the smoothest automotive purchases we have ever made. We plan to contact them for f Toyota in Clinton. Our salesman was Dagean Long. It was one of the smoothest automotive purchases we have ever made. We plan to contact them for future purchases. Thank you for great customer service. The Englands More