
Fox Toyota
Rochester Hills, MI
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Leasing experience The place is very nice. Every one was professional and able to help and answer my questions. CRAIG EVERTS was able to help me to finding the care I'm The place is very nice. Every one was professional and able to help and answer my questions. CRAIG EVERTS was able to help me to finding the care I'm looking for. More
Great Service Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to m Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to my concerns explained the procedure for accessing what was wrong, possible costs and any discounts I qualified for. He then came to waiting area explained his and technician analysis for my Camry, went over costs then came back acouple of times to give me updates until car was finished. As I watched him tend to other customers he seems to truly care about giving the best service he can making the experience enjoyable. Person in parts dept friendly and paint was also in stock. More
Oil change and tire rotation Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first tim Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first time I wasn’t offered any coupon deals. The oil change and rotation is usually around 60. Today I paid 90, pretty pricey. If you go make sure you have a coupon. More
Great experience Craig was very helpful in making this deal workout. This is the second time we are buying vehicle at this dealership and both the times Craig was ind Craig was very helpful in making this deal workout. This is the second time we are buying vehicle at this dealership and both the times Craig was indeed very helpful. More
Toyota - Routine maintenance Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for se Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for service for twelve years and Fox has never over charged. More
Best service Great service by the sales consultant, fast , very kind and always willing to help , i loved Toyota the cars last forever and they are really pretty , Great service by the sales consultant, fast , very kind and always willing to help , i loved Toyota the cars last forever and they are really pretty , More
Much better than Matick Toyota Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner i Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner in my 2007 Prius. Jacob was especially helpful and reasonable regarding my having missed the warranty date by 7 days (actually I didn’t miss it at Matick, but they sent me away until the warranty was expired, then said it was out of warranty. They also misdiagnosed the problem saying it was something other than the compressor!!). I’m NEVER going back to Matick!!! More
Maintenance on RAV4 I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my e I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my experience had become less and less positive so I went back to Fox which is actually closer to my house. I like to support the dealer where I initially bought my car but Fox has them beat by a long shot! Thanks Greg for your help! I truly appreciate it! More
Flawless purchase Everyone was so helpful in making my car purchase fast and flawless. My car was ready when promised and they were fast at getting back to me and answe Everyone was so helpful in making my car purchase fast and flawless. My car was ready when promised and they were fast at getting back to me and answering all my questions. More
Steve Goetz is awesome and that is why we still Lease at FOX Steve Goetz is the best Salesperson we have ever dealt with at FOX Toyota. He goes above and beyond to help out whole family get the lowest price on l Steve Goetz is the best Salesperson we have ever dealt with at FOX Toyota. He goes above and beyond to help out whole family get the lowest price on leases and treats us so well. He is very patient with us, as my whole family always asks many questions. Steve Goetz was promoted to FOX Volkswagen but we still go see him To Always Thank him for his guidance. We just leased another RAV4 with Jerry Turner and he was very helpful too. He helped us get an awesome lease deal on a 2019 RAV4 and this SUV/Crossover drives so smooth. It is a Solid Vehicle, full of all the bells & whistles that are Standard with Toyota, and all the Safety features are awesome. Steve Goetz has been helping my father (K.A.) for almost Ten (10) years get the best deals and treats us all so well. The service team is also awesome, and Lee Tromley helped me resolve some minor issues very quickly, and gave me a Free Rental even though my problem was Not Warranty related because it was a wear & tear item. The FOX Toyota family treats us so much better than any other dealership, especially the Rude & Expensive dealer in Troy, Mi that overcharges on leases. I will not mention the dealer in Troy, Mi that I have tried to do business with because never ever will I go anywhere else but FOX Toyota because they treat my whole family very nice, and never try to rip us off or force a deal on us. Thank you Steve Goetz, Jerry Turner, Jacob, Lee Tromley, Nick in finance who was very detailed and helpful with a positive attitude. Nick was very professional, just like Steve Goetz was too. I am so excited when my sisters Dodge lease expires, so I can send her to FOX Toyota. Thank you and God Bless America. More